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Error

New Here ,
May 11, 2020

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I have a problem with After Effects I have a problem with: Unable to continue After Effects: The standard 3D module is not available, please help.

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Error

New Here ,
May 11, 2020

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I have a problem with After Effects I have a problem with: Unable to continue After Effects: The standard 3D module is not available, please help.

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Error or problem

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156

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May 11, 2020 0
Adobe Employee ,
May 12, 2020

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Hi there,

 

Thanks for reaching out. I see that you are having trouble with After Effects.

Would you mind sharing more information so that we can understand the issue better:

Do you get this error when you try to launch After Effects or while you are working? What are your system specifications (CPU, GPU, RAM, OS)?

Try resetting the preferences of After Effects to restore the settings to default and see if it helps with the issue: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-...

Let us know how it goes.

 

Thanks,

Nishu

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