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Error

New Here ,
Jul 20, 2020

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This Error has no number. I've met it while trying to install Adobe After Effects from the Creative Cloud. Here is the screenshot of the problem. Translation from Russian: impossible to continue. Can you recommend what to do in that case?

ошибка.jpg

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Activation, Creative Cloud, Installation

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Error

New Here ,
Jul 20, 2020

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This Error has no number. I've met it while trying to install Adobe After Effects from the Creative Cloud. Here is the screenshot of the problem. Translation from Russian: impossible to continue. Can you recommend what to do in that case?

ошибка.jpg

TOPICS
Activation, Creative Cloud, Installation

Views

34

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Jul 20, 2020 0
kglad LATEST
Adobe Community Professional ,
Jul 20, 2020

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first try, resetting the cc app. to reset the Creative Cloud desktop app, make sure it's in the foreground, then press: Win: Ctrl + Alt + R Mac: Cmd + Opt + R

if that fails, remove your ae preference file -  http://helpx.adobe.com/after-effects/using/preferences.html

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