Failure related to GPU-enabled effects

[Tomas B. aka Tom10]

Hello,

after updating to CC 2018, I noticed one issue. During the preview of quite simple project, I keep getting this error:

What I have in particular in the project:
Few compositions>Inside them there is one image (3000x2000), which scales up using Transform Effect to fill the comp size.

Comp size: 1280x720

System info:

Is there any chance to get rid of it, without going to Software Only mode?  OR, the GPU simply has not enough memory to handle the GPU acceleration?

Thank you up front!

[Mylenium · Accepted solution]

Your GPU is simply too old/ inadequate for this stuff.

Mylenium

[Tomas B. aka Tom10]

Thanks for your reply. Basically, updating to a newer Macbook would solve the issues?

[Kevin-Monahan]

Hi Tom,

A larger GPU can help with GPU accelerated effects, yes.

Thanks,
Kevin

[Ozzumagi]

Hi Kevin,

I have the same problem, but with the Glow effect on a simple PNG-logo. I have to turn of 

I have a Dell XPS 15 9560 with 32 GB RAM, Nvidia GTX 1050 with 4 GB, 7th Gen Intel Core i7 7700, 1Tb SSD etc.

Is this a bug or is this simple effect a very heavy effect that this PC can't handle. Because I have done much heavier and more complicated stuff and it has been handling that before.

[Tomas B. aka Tom10]

That is exactly what my concern is about.

Whether it is a bug somewhere, or just an effect which GPU can't make it through successfully.

As I used the Transform effect with simple scale IN value change, it is far far away from complexities which occur in other projects, including the same CC distortion effects.

Looking at your rig build specs, I assume it can't be just a bottleneck of a system.

[Szalam]

Instead of buying a new computer, try changing your project settings to render software only without the hardware acceleration. It should help.

[Tomas B. aka Tom10]

It helps and I already went towards this workaround, but it doesn't answer the question why actually it is happening

[Szalam]

It's due to the small amount of memory on your GPU. If you'd rather keep GPU acceleration on, you'll need a system with a more powerful GPU.

Now, in this case, it's likely the large layer you mentioned. I'm kind of confused why a layer that huge needs to be scaled up to fit a composition that is significantly smaller than it is...

[Tomas B. aka Tom10]

In that image scaling situation, I need to have two different scaling controls, where layer transforms does action1, and Distort Transforms - action2 for the same transformation.

Ozzumagi has significantly better GPU, but it does not help with Glow effect either. Is it not enough as well? Thank you!

[Ozzumagi]

I just talked to a friend in class, and he said that he had the same problem but with the "write on"effect. He have a really good PC with a good and new GPU with alot of GPU-memory, 4 GB.

I think that this is a bug that need to be fixed.

[Rick Gerard]

You have to upgrade the OS to 10.13.1 and install the NVIDIA web driver first and then update the CUDA driver. NVIDIA was very slow to update the drivers. I have a slightly older Mac and have not had any problems with upgrading the drivers. I published this a few weeks ago:. NVIDIA CUDA driver update for OSX 10.13.1

The correct answer is not that the GPU is too old, you just have the wrong drivers installed.

[ahmedn5081188]

Thank you so much rick your literally a life saver, nothing harder than losing your render near deadline, 
I've updated my driver and my CUDA, restarted my PC and everything works now. 
I couldn't thank you enough.

[Royals and Rogues]

I think this is BS that is not that old of a card and people are having this issue with brand new cards. It seems to be a driver and update issue.

[Chrisatom]

This absolutely ISN'T down to old cards etc. I'm using Windows 10 Pro with 3 x 980ti cards and I've never had this issue before. I've been rendering this project at 4K for weeks and all of a sudden, the day before the final deadline, it now decides it's not going to render because of this weird error. Has anyone else had this issue before?

[GazooRacing23]

Agreed. I hate answers like this. They simply put aside your problem and just tell you to get a new PC/laptop with updated specs. I'm having this problem on a simple glow effect and I work on multiple Inventor files way larger. 

[Molly5FDA]

i have the newest macbook pro M1 8gb ram and im trying to preiview a sort of simple project but this still keeps popping up?!

[Chrisatom]

Ok, so I worked out what caused the issue for me - the invert effect. How on earth is it possible that such a simple effect is using up almost 6gb of GPU memory? On top of that I duplicated the comp (it was being used for a luma matte) and applied the invert effect and its worked perfectly. It literally makes no sense.

[Szalam]

That sounds like a bug! Please file it!

[Illuminated Pictures]

since today I also got this error. I guess it is related to the update to 16.1 yesterday. Before I worked in the same project without any troubles for weeks.

I have a NVIDIA Titan x with 12GB GPU Ram so I can't believe this is the problem, also it is a rather simple Project with only some pictures and repetile/curves/fastboxblur etc on it, nothing too fancy.

Win10, 32gb Ram, everything updated....

[ig88977292]

hi i have the same problem except that i have a rtx2070, it was just working then i got the same exact message,

[ig88977292]

never mind because all of a sudden it just started working after a while

[Filmko Studios]

Hi,

I had the same issue and I have a great GPU with 8GB of memory. I closed and reopened the project, went to File > Project Settings and changed the Mercury Software Only back to GPU and that fixed it. Hope this helps someone!

[evan.fotis]

Same issue here, out of the blue...
Just tried changing from CUDA to Software saving reopening  and now have a black frame...
Changed to CUDA, again plain black...

GTX1060 6GB and task manager shows just 1% GPU utilization.

[Emil5FFD]

Hello. Did you find out the solution?