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File created on mac will open on PC, but freezes when try to save

New Here ,
Mar 19, 2020

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I have a After Effects project that was created on a Mac (version 2020)

I can open it, edit it and export out files.  The project is located on an external hard drive.  When I try to save the project the save window comes up but stays at 0% until I get the top bar warning that After Effects is not responding or just crashes.  I don't have the same problem with projects that I created on the PC.  Running 2020 on both Mac and PC.

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Crash, Freeze or hang

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File created on mac will open on PC, but freezes when try to save

New Here ,
Mar 19, 2020

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I have a After Effects project that was created on a Mac (version 2020)

I can open it, edit it and export out files.  The project is located on an external hard drive.  When I try to save the project the save window comes up but stays at 0% until I get the top bar warning that After Effects is not responding or just crashes.  I don't have the same problem with projects that I created on the PC.  Running 2020 on both Mac and PC.

Topics

Crash, Freeze or hang

Views

31

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Mylenium LATEST
Most Valuable Participant ,
Mar 20, 2020

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Without any idea about the contents of the project nobody can tell you much. The usual suspects apply: Something being named with a special character, font usage, expressions, JSON, incompatible effects. and with regards to the external drive it might actually be relevant how it's formatted and accessed. You know, there's things like user privileges and file permissions these days on both ends and not being able to save the project could be down to file system level stuff, after all.

 

Mylenium

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