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Go To Layer In/Out shortcut keys (I/O) not working for me

Community Beginner ,
Nov 08, 2019

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Hello!

I just got a new MacBook the other day and installed what looks to be the newest edition of After Effects (2020).

 

I've noticed something strange - typically, I've been able to hit "I" to move to the in point of the layer, and "O" to move to the out point - pretty standard AE stuff.

 

But for some reason now, I'm not able to do this.

 

I checked the Keyboard Shortcuts and they seem to be assigned properly. I tried even alternate shortcuts and they don't seem to work.

 

And, no, this isn't an issue with my new computer - I've been typing I's and O's without incident in this very post (look: IOIOIOIIOIOIOOOIOIOIOIIO. See? Perfect!).

 

Has anyone else noticed this kind of bug? Is there anything I can try to do to work around it, other than just manually moving to that point in the timeline, which is a total drag?

 

Let me know!

Adobe Community Professional
Correct answer by Roland_Kahlenberg | Adobe Community Professional

Until a fix comes a long, those who are keen to solve the issue with manually hacking the Keyboard Shortcuts Text File can follow the procedure below.


1) In AE, go to the Keyboard Shortcuts Visualizer (KSV)

2) Take note of the name of the Shortcuts Text File that is currently active/loaded/used in the KSV

3) Open AE's Prefs Dialog, in the General Section, and click on the Reveal Preferences in Explorer/Finder

4) Quit AE

5) Go to your Preferences Folder which was revealed in Step 3, above.

6) Look for a folder named aeks - short for After Effects Keyboard Shortcuts

7) The aeks folder contains all the Keyboard Shortcits you have created as well as the default shortcuts text file.

 

Use Notepad/TextEdit to open the Keyboard Shortcuts Text File that you noted in Step 2, above.

9) In the Keyboard Shortcuts Text File, search for, CCompTime

10) CCompTime is a section of the Keyboard Shortcuts Text File that contains the shortcuts for I and O

11) Look at the PNG below and insert/edit the lines pertaining to the I and O shortcuts exactly as they appear in the PNG

12) Save the Keyboard Shortcuts File and start AE.

13) Check to see that the I and O keys function as expected.


http://www.broadcastGEMs.com/mediastreamer/aeks_In_Out_KeysSection.PNG

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Go To Layer In/Out shortcut keys (I/O) not working for me

Community Beginner ,
Nov 08, 2019

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Hello!

I just got a new MacBook the other day and installed what looks to be the newest edition of After Effects (2020).

 

I've noticed something strange - typically, I've been able to hit "I" to move to the in point of the layer, and "O" to move to the out point - pretty standard AE stuff.

 

But for some reason now, I'm not able to do this.

 

I checked the Keyboard Shortcuts and they seem to be assigned properly. I tried even alternate shortcuts and they don't seem to work.

 

And, no, this isn't an issue with my new computer - I've been typing I's and O's without incident in this very post (look: IOIOIOIIOIOIOOOIOIOIOIIO. See? Perfect!).

 

Has anyone else noticed this kind of bug? Is there anything I can try to do to work around it, other than just manually moving to that point in the timeline, which is a total drag?

 

Let me know!

Adobe Community Professional
Correct answer by Roland_Kahlenberg | Adobe Community Professional

Until a fix comes a long, those who are keen to solve the issue with manually hacking the Keyboard Shortcuts Text File can follow the procedure below.


1) In AE, go to the Keyboard Shortcuts Visualizer (KSV)

2) Take note of the name of the Shortcuts Text File that is currently active/loaded/used in the KSV

3) Open AE's Prefs Dialog, in the General Section, and click on the Reveal Preferences in Explorer/Finder

4) Quit AE

5) Go to your Preferences Folder which was revealed in Step 3, above.

6) Look for a folder named aeks - short for After Effects Keyboard Shortcuts

7) The aeks folder contains all the Keyboard Shortcits you have created as well as the default shortcuts text file.

 

Use Notepad/TextEdit to open the Keyboard Shortcuts Text File that you noted in Step 2, above.

9) In the Keyboard Shortcuts Text File, search for, CCompTime

10) CCompTime is a section of the Keyboard Shortcuts Text File that contains the shortcuts for I and O

11) Look at the PNG below and insert/edit the lines pertaining to the I and O shortcuts exactly as they appear in the PNG

12) Save the Keyboard Shortcuts File and start AE.

13) Check to see that the I and O keys function as expected.


http://www.broadcastGEMs.com/mediastreamer/aeks_In_Out_KeysSection.PNG

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Adobe Community Professional ,
Nov 08, 2019

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I don't see any issue with any of my Macs. I'm still on OSX 10.14.6 because Catalina is not compatible with a lot of software. 

 

Select a layer, "i" or "o" always moves the CTI to the in or out point. Select multiple layers and the in and out point of the top layer are the only places the CTI will go. 

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Community Beginner ,
Nov 08, 2019

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Even when I select a layer this fails to happen. Not sure what the problem is.

I do have a refurbished machine and as it turns out I have Mojave, not Catalina. I'll install Catalina later and see if that changes anything.

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Adobe Community Professional ,
Nov 08, 2019

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Works fine here. Take a look at AE's Keyboard Shorcuts Visualizer (Edit>Keyboard Shortcuts) and see if your i and o keys have been reassigned to other Commands. Then make the necessary changes and don't forget to save your new set of Keyboard Shortcuts before exiting the Keyboard Visualizer.

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Community Beginner ,
Nov 10, 2019

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I'm having this same issue on three separate machines (one is a Mac that I use at work, two others are Windows 10 PCs that I use at home), all three with After Effects 2020. Seeing this exact issue on all three, exactly as the OP described--shortcuts are mapped properly, Timeline panel has focus, but neither "i" nor "o" does anything.

 

(EDIT: I still have After Effects 2019 installed on the home machines, this still works fine with the exact same project files there.)

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New Here ,
Nov 11, 2019

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I am having this issue too.

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New Here ,
Nov 12, 2019

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We are facing the same issue in all the 8 windows workstations that we daily use in our office.  I and O shortcut works fine in 2019, 2020 it's not working.

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New Here ,
Nov 12, 2019

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On Win-10 and AE-2020 I and O function not working it is set up in the keyboard shortcuts editor correctly but it dos not functioning.

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Explorer ,
Nov 14, 2019

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I'm having the same problem, I and O shortcuts for going to layer in and out points are not working. AE 2020, Win 10.

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