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Green lines on privew window

New Here ,
May 18, 2020

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I don't know what to do

Someone can help?

 

Tnx

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Error or problem

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Green lines on privew window

New Here ,
May 18, 2020

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I don't know what to do

Someone can help?

 

Tnx

TOPICS
Error or problem

Views

330

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May 18, 2020 0
Most Valuable Participant ,
May 18, 2020

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Start by updating your system's graphics driver and configure it suitably. Then check the relevant hardware acceleration settings in the preferences, the preview panel, the comp viewer.

 

Mylenium

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May 18, 2020 1
Adobe Employee ,
May 20, 2020

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Hi Ishay_m123,

 

Thanks for reaching out. I agree with Mylenium, it could be the GPU driver that's causing the issue. Please share the following information so that we can troubleshoot properly.

What are your system specifications (CPU, GPU, RAM, OS)? What's the exact version of After Effects you're using: https://community.adobe.com/t5/after-effects/faq-how-to-find-the-exact-version-of-after-effects-you-...

Also, are you getting this issue with all the projects?

Let us know, we're here to help.

 

Thanks,

Nishu

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May 20, 2020 0