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I don't know what to do
Someone can help?
Start by updating your system's graphics driver and configure it suitably. Then check the relevant hardware acceleration settings in the preferences, the preview panel, the comp viewer.
Thanks for reaching out. I agree with Mylenium, it could be the GPU driver that's causing the issue. Please share the following information so that we can troubleshoot properly.
What are your system specifications (CPU, GPU, RAM, OS)? What's the exact version of After Effects you're using: https://community.adobe.com/t5/after-effects/faq-how-to-find-the-exact-version-of-after-effects-you-...
Also, are you getting this issue with all the projects?
Let us know, we're here to help.