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[Davdemi]

Hello  Please Can anyone help, Anytime  open a video that is in 4k resolution or higher the video the video changes into the picture below please can any onerecommend what to do to retun it to normal

[Kyle Hamrick]

Issues like this are almost always related to video card drivers. Confirm your drivers are up to date! If you just updated and this problem appeared afterward, try rolling back to the previous version.