I can´t access my After effects

[Victor Clarindo]

Everytime i try to access my After Effects apear a pop-up "crash report" that don't allow me to enter and use the program.

 

[John T Smith]

When you ask a question you need to provide some basic information
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/t...
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