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I have problems with RAM

New Here ,
Apr 24, 2020

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I have a core i7 - 16gb of RAM and 8gb of video I have updated windows 10 The problem is that when previewing or doing any work in after effects all the RAM is full. What may be causing this?
In the image I animated a square and consumed almost all the RAM.

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Error or problem, Freeze or hang, Resources

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I have problems with RAM

New Here ,
Apr 24, 2020

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Sin título2.jpg

Sin título..jpg

  

I have a core i7 - 16gb of RAM and 8gb of video I have updated windows 10 The problem is that when previewing or doing any work in after effects all the RAM is full. What may be causing this?
In the image I animated a square and consumed almost all the RAM.

Topics

Error or problem, Freeze or hang, Resources

Views

738

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Adobe Community Professional ,
Apr 24, 2020

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It can't download your .jpeg image. Please use "Insert Photos" button.

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New Here ,
Apr 25, 2020

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I could already upload the images.
For example just draw a square and you already use more than 5GB of RAM. The rotoscopy brush uses all the RAM in a few seconds. The entire ram is consumed when processing or previewing any video or graphic. I have erased the RAM with CTRL + SHIFT + / but it fills up again right away when doing a preview.

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Adobe Community Professional ,
Apr 25, 2020

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I have a couple of question:

Does that affect your entire system or is it still as smooth?

How much RAM do you have assigned to Adobe applications in the After Effects Memory preference?

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New Here ,
Apr 29, 2020

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It only affects specific when I use after effects
and also when I use motion graphics in premiere pro.
any other program even heavy games work normally.
I have tried to enable different levels of RAM and it continues the same, I have assigned it from 6 to 12 GB doing tests, but the problem continues.

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Adobe Community Professional ,
Apr 29, 2020

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Try to restore default preference settings:

 

  • Press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) while the application is starting.
  • A dialog box launches asking you if you want to delete your preferences file. Click OK.

 

Also make sure you have all the drivers for your system updated.

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New Here ,
May 01, 2020

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I just did that but the program continues to malfunction.

I have updated windows and also the drivers.

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