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Just wanted to say a quick "Thank You" to Adobe support

Community Beginner ,
Nov 07, 2020

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Last week, for no obvious reason, Adobe CC corrupted.  I contacted Support through the web chat and in total they spent about 5 hours (probably recurred) fixing it and talking me through it.  It absolutely sucked at the time and I had to reinstall everything, but the two operators who helped me were really patient and fixed the problem.

 

I did fill in the surveys, but still, wanted to do a shout-out thank you here.

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Just wanted to say a quick "Thank You" to Adobe support

Community Beginner ,
Nov 07, 2020

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Last week, for no obvious reason, Adobe CC corrupted.  I contacted Support through the web chat and in total they spent about 5 hours (probably recurred) fixing it and talking me through it.  It absolutely sucked at the time and I had to reinstall everything, but the two operators who helped me were really patient and fixed the problem.

 

I did fill in the surveys, but still, wanted to do a shout-out thank you here.

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Performance

Views

27

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 07, 2020 2
Adobe Employee ,
Nov 17, 2020

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Thank you so much for sharing your experience with support. I'll share this thread internally as well.

 

Cheers!
Rameez

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