Keyboard shortcut not working

[izumsena]

The ctrl+alt+arrow up/down shortcut suddenly stopped working... My after effects is updated to the lastest version and I have tried resetting prefrences. None have fixed the issue.

[Mylenium]

Without any system info we can't tell you much. Could well be that this is utterly unrelated to AE and something outside AE is simply "stealing" those inputs.

Mylenium

[izumsena]

I have a HP laptop running windows 10. I'm sorry I'm not used to this laptop, so I am not sure what other system info to provide