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Keyframes doesn't unavailable.

Community Beginner ,
Apr 22, 2020

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Hi all,


I am currently working on a project and I tried to use keyframes, which won't work. I'm using After Effects v.17.
Problem started to happen a few days ago. 

Sometimes I can slide the layer's keyframe right or left but sometimes I can't. The keyframe is locking after once it happens and imbalance begins. After that some options' keyframes (scaling, rotating etc..) can sliding but sometimes doesn't sliding. After start the imbalace also I cannot right click other features.
Sometimes the software is crashing when try to find a solution by itself...
Btw, the layer is not locked and please find the .gif file for see to the problem.

Thanks

 

ae.gif

 

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Crash, Error or problem

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Keyframes doesn't unavailable.

Community Beginner ,
Apr 22, 2020

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Hi all,


I am currently working on a project and I tried to use keyframes, which won't work. I'm using After Effects v.17.
Problem started to happen a few days ago. 

Sometimes I can slide the layer's keyframe right or left but sometimes I can't. The keyframe is locking after once it happens and imbalance begins. After that some options' keyframes (scaling, rotating etc..) can sliding but sometimes doesn't sliding. After start the imbalace also I cannot right click other features.
Sometimes the software is crashing when try to find a solution by itself...
Btw, the layer is not locked and please find the .gif file for see to the problem.

Thanks

 

ae.gif

 

TOPICS
Crash, Error or problem

Views

146

Likes

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Apr 22, 2020 0
Most Valuable Participant ,
Apr 22, 2020

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Without any actual system info, details about your project, where the keyframes are applied and so on nobody can tell you much. The usual first steps apply: Flush the caches, trash the prefs, reinstall AE with a clean slate.

 

Mylenium

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Apr 22, 2020 0
Community Beginner ,
Apr 22, 2020

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Hi,
Thanks for replaying,  I've thought the re-install but it is so long time for me..I'm looking much more easy and fast solution. I'll do if I cannot find...
What kind inform do you need about the project?
Thanks!
Actual system info is this:
Untitled-300.jpg

 

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Apr 22, 2020 0
Adobe Community Professional ,
Apr 22, 2020

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Please, plug and play with another mouse. Perhaps the mouse buttons have the issue. 

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Apr 22, 2020 0
Community Beginner ,
Apr 22, 2020

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Thanks for response but the mouse doesn't have any problem, I mean it's working good with other softwares 🙂 

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Apr 22, 2020 0
Guide ,
Apr 22, 2020

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Give the mouse option a try.

 

A worn out micro switch will work most of the time but randomly fail. This also changes, if you press the mouse buttons really hard or just give if a soft click.

Ask yourself in what other applications the mouse works fine, how long you are using them and what you are doing there, aka how hard you are pressing the mouse buttons.

Can you move icons on the desktop 20 times in a row without any issues? Can you move them if you press the mouse very, very soft? That's how I test.

 

*Martin

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Apr 22, 2020 1
Community Beginner ,
Apr 22, 2020

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I started another new work which different from this and interesting, it is not happened again on new asset. I don't' know maybe I'm locking the keyframes with a key combination.

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Apr 22, 2020 1