Magic bullet looks crash

[#1]

Hi so I recently got after effects and it's been working fine but when I have added "looks" there comes this crash where it says "After Effects error: Crached Preview needs 2 or more frames to playback." Ive been trying to search on yt but it hasn't worked! I've also tried to re-install it but still doesn't work:( 

[#2]

Hi so I recently got after effects and it's been working fine but when I have added "looks" there comes this crash where it says "After Effects error: Crached Preview needs 2 or more frames to playback." Ive been trying to search on yt but it hasn't worked! I've also tried to re-install it but still doesn't work:( 

[#3]

Upload screenshots to try to see a couple of things from your timeline. You may have activated the Work Area with a very short time of anticipation or maybe you double-clicked the object you want to preview and activated another panel that was not. Anyway, upload the screenshots to see if I have any reason.