mask won't render

[kristinc12296813]

hello,

I am trying to render a png sequence. i have an inverted mask that wont render as an animation.  it will render just fine as a single png; however, when i export to media encoder and render as mp4, the inverted mask layer disappears and only the background remains. any help is greatly appreciated! thanks

[nishu_kush]

Hi kristinc12296813,

Sorry for your issue.

What are your system specifications (CPU, GPU, RAM, OS version) and the exact version of After Effects you're using? Have you tried exporting to a different video format or tried exporting using After Effects instead of Media Encoder?

Let us know how it goes, we're here to help.

Thanks,

Nishu

[kristinc12296813]

Hello I am using a macbook air  1.7 GHz, intel i7, 8 gb,

graphics: 

Intel HD Graphics 5000 1536 MB

I have not tried another format because i prefer to have this in mp4. I did try to save as premiere pro, but that was even worse as the effects didnt transfer at all.  thanks

[kristinc12296813]

I am using ae 17.1.3 build 41

[Rick Gerard · Accepted solution]

The layer you have selected in your timeline is a Guide layer. Guide layers do not render. There is no bug. This is just a user error. Open the layer properties and turn off Guide Layer.

[kristinc12296813]

Hello thank you for the info. Where exactly do I turn this off? Thanks!!

[kristinc12296813]

I found it!! Thanks