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Media Encoder hangs when connecting to project

Community Beginner ,
Nov 20, 2019

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Hi,

 

I have an AE comp using a layered PSB file (3000px x 1688px @72ppi) which plays back just inside of AE. When I send to Media Encoder and hit render it just sits on "connecting to project" forever!! At this stage my work around ex exporting a png seq from AE then importing that back and sending to Media Encoder to export as H264. Not ideal. Any suggestions welcome

 

Using AE and ME 2020

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Dynamic link, Error or problem

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Media Encoder hangs when connecting to project

Community Beginner ,
Nov 20, 2019

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Hi,

 

I have an AE comp using a layered PSB file (3000px x 1688px @72ppi) which plays back just inside of AE. When I send to Media Encoder and hit render it just sits on "connecting to project" forever!! At this stage my work around ex exporting a png seq from AE then importing that back and sending to Media Encoder to export as H264. Not ideal. Any suggestions welcome

 

Using AE and ME 2020

TOPICS
Dynamic link, Error or problem

Views

2.1K

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Nov 20, 2019 1
Adobe Community Professional ,
Nov 21, 2019

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That comp size does not fit into any standard format. It could be the root of your problem. Until you are an expert in video compression and formats stick with standard composition settings and formats. 

 

If this is the same project you were asking about that was having a 3D layer disappear then there are other problems with the project. Please check your other post.

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Nov 21, 2019 0
Community Beginner ,
Nov 21, 2019

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Thanks for the advice Rick. My source files are that size so I can zoom in without losing resolution. My AE comp is 1920 x 1080 so I don't think this is the root cause as I've worked with much higer res files at non-standard ratios with no problems at all.

 

The other project you mentioned was posted by me.

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Nov 21, 2019 0
New Here ,
Jun 21, 2020

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Hello, I'm currently having the same problem. Did you find any solutions? 

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Jun 21, 2020 0
ysaxena LATEST
New Here ,
Jun 30, 2020

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This problem has been around since 2017. Adobe support just keeps marking the issue as resolved. They are never going to fix AME, they will just keep coming up with work arounds and try to tell you, you don't know how to use the software. Don't bother posting issues here. You are stuck with the problems you are facing. It's a shame, especially since you pay for the service. Every update breaks everything.

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Jun 30, 2020 1