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1

Mediacore Plugins Error

Community Beginner ,
Jul 23, 2017 Jul 23, 2017

I got a fresh new windows 10 and when trying to run after effects (fresh update), it gives me this error, because of which I am not able to import any video files. Capture.PNG

Tried reinstalling windows and after effects a bunch of times but the error doesn't go away.

Please help, my projects are in frozen state because of this.

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Community Beginner ,
Jul 23, 2017 Jul 23, 2017

Also, I've already checked all the previous posts and solutions. Updated all the updates for windows 10 as told by Tim in some other post, Nothing works.

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Adobe Employee ,
Jul 23, 2017 Jul 23, 2017

Hi Ash,

Seems to be Window 10 N and kn issue which does not support MP4, h.264 etc. Try the below link to install Windows Media Player codecs and check if it helps.

https://support.microsoft.com/en-us/help/3010081/media-feature-pack-for-windows-10-n-and-windows-10-...

//Vinay

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Community Beginner ,
Jul 23, 2017 Jul 23, 2017

Already tried that. I guess I have to downgrade to windows 8. Premiere Pro is working fine with updated version.

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Advisor ,
Jul 23, 2017 Jul 23, 2017

Is Premiere pro installed? If so is PPro also updated to match Ae? If not I'd update it and see if that helps.

These MediaCore files are common to both apps

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Community Beginner ,
Jul 23, 2017 Jul 23, 2017

Premiere Pro is the latest version and matches After Effects. The mediacore files are common to both but only Premiere reads them while starting. After Effects fails to load them. I've checked in the "common" folder. All the plugins are there.

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Adobe Employee ,
Aug 16, 2017 Aug 16, 2017

Hi TyreseCaps,

See if this post assists you: Re: ImporterWindowsMedia.prm plug-in error

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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New Here ,
Apr 12, 2018 Apr 12, 2018
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New Here ,
Jan 14, 2019 Jan 14, 2019

It worked for me too, thanks!!

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New Here ,
Oct 07, 2019 Oct 07, 2019

Hi all, Just a simple...

u can move file all about (.prm) from
C:\Program Files\Adobe\Adobe After Effects CC 2019\Support Files\(Media Core plug-ins)\Common

to

C:\Program Files\Adobe\Adobe After Effects CC 2019\Support Files\(Media Core plug-ins)

 

and done...

Hope this helps

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New Here ,
Nov 17, 2019 Nov 17, 2019

did't work

 

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New Here ,
Feb 21, 2024 Feb 21, 2024
LATEST

this solved my problem! Thanks!

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