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Missing App Icon

New Here ,
Jul 08, 2020

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Screenshot 2020-07-09 at 3.44.29 am.png

 

I've tried to fix by uninstalling it and reinstalling but it doesn't fix the issue.

 

I'm running macOS Catalina 10.15.5

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Missing App Icon

New Here ,
Jul 08, 2020

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Screenshot 2020-07-09 at 3.44.29 am.png

 

I've tried to fix by uninstalling it and reinstalling but it doesn't fix the issue.

 

I'm running macOS Catalina 10.15.5

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Error or problem

Views

120

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Adobe Employee ,
Jul 08, 2020

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Hi Flux Apollo,

 

Sorry for your issue.

Have you tried resetting the icon cache yet? Here's how: https://discussions.apple.com/thread/8441124

Let us know if it helps.

 

Thanks,

Nishu

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New Here ,
Jul 13, 2020

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Hi Nishu,

 

Thank you for the response but the article you linked is out dated. Given I'm running on Catalina... 

 

Plus this is a installation issue, as all my other adobe apps updately fine with thier new respected icons. 

 

Both After Effects 2020 & Audition 2020 have the same issue after I updated. 

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Adobe Community Professional ,
Jul 09, 2020

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And have you tried to open it? Usully when we open the application this issue dissapear.

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New Here ,
Jul 13, 2020

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Yes I've tried but still nothing. 

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