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I'm having an issue as to whenever I add motion blur onto my clip, I play to preview it, everything slows down and then the application is no longer responding. I'm using After effects CC 2020.
System info: OS Name Microsoft Windows 10 Home
Version 10.0.18362 Build 18362
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-E6STATC
System Manufacturer Acer
System Model Nitro N50-600
System Type x64-based PC
System SKU 0000000000000000
Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz, 2808 Mhz, 6 Core(s), 6 Logical Processor(s)
BIOS Version/Date American Megatrends Inc R01-A3, 5/16/2018
SMBIOS Version 3.1
Embedded Controller Version 170.170
BIOS Mode UEFI
BaseBoard Manufacturer Acer
BaseBoard Product Nitro N50-600
BaseBoard Version V:1.1
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.18362.628"
User Name DESKTOP-E6STATC\dillo
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 12.0 GB
Total Physical Memory 11.9 GB
Available Physical Memory 8.01 GB
Total Virtual Memory 17.7 GB
Available Virtual Memory 10.5 GB
Page File Space 5.75 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
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I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the After Effects forum so that proper help can be offered.
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Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.
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Now it's saying my video driver is unsupported.
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Same issue is still occuring as well.
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Open up the Project Settings/Video Rendering and Effects panel and turn off any GPU acceleration.
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It's already set to mercury software only.
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Still nothing changes.
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I'm beginning to become frustrated. Is there anything else I could do to fix this?
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What video card do you have?
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Nvidia geforce gtx 1060
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Nothing seems to work for me at this point, I don't know what else I can really do from here.
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What driver number is installed?
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Where could I locate that?
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Nevermind, I've found it.
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Driver number: 26.21.14.4122
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Should rolling the driver back work?
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Try the Studio Drivers here:
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Same thing still happens.
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It works without motion blur, but with motion blur ae won't respond.
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I don't think anything is going to work at this point.
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Is there a representitive or someone I could talk to now or?
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