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MOTION GRAPHIC TEMPLATE ERROR

New Here ,
Jun 03, 2020

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I have been trying to drop a graphic template in the sequence and keep getting this. I have had AE and it is up to date. I even uninstalled and then reinstalled. It is licensed and updated.Screen Shot 2020-06-03 at 4.55.25 PM.png

 

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MOTION GRAPHIC TEMPLATE ERROR

New Here ,
Jun 03, 2020

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I have been trying to drop a graphic template in the sequence and keep getting this. I have had AE and it is up to date. I even uninstalled and then reinstalled. It is licensed and updated.Screen Shot 2020-06-03 at 4.55.25 PM.png

 

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Collaboration, Creative Cloud

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208

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Jun 03, 2020 0
Mylenium LATEST
Most Valuable Participant ,
Jun 03, 2020

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Without any specific details about the template we can't tell you much. have you actualyl tried to open it in AE and re-saved it? It may simply be from an older version and contain some wonky data that needs updating...

 

Mylenium

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