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Motion3 Script Eyedropper doesn't work

Community Beginner ,
Jul 31, 2020

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Hello,

I have an ongoing problem since I bought Motion 3 plugin. Eyedropper doesn't pick up colours correctly.

I depicted the problem here:

https://www.youtube.com/watch?v=ZAsh6GCXxtg

 

It is changing colours to those dark blue spectrum - the same colours all the time.

 

I reinstalled everything twice. Everything is up to date.

It doesn't work on 2018, 2019 and currently 2020.

I am on macOS 10.15.6 (19G73)

 

I wrote to the maker many times - today I got first respond to look at the video on their website.... Great...I did it like 10 times before to really see what is happening.

I am just curious now - how come I am the only one affected? I must be doing something wrong but how complicated is to simply hold and drag? 😉

 

If someone could help me that would be awesome!

 

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

Hello,

Yes - here is the reply from Motion 3 Support and this finally resolved my problem:

 

"Can you check if you gave After Effects the Screen Recording permission in the system preferences?
The first time you pick a color it should have asked you to enable it, maybe you denied the permission then?
I just checked it over here without permission and seems to also give "blue-y" colors as a result."

 

I am attaching a screenshot as well - I hope that will help 🙂

Screenshot 2020-09-24 at 21.11.22.png

TOPICS
Error or problem, How to, Scripting, User interface or workspaces

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Motion3 Script Eyedropper doesn't work

Community Beginner ,
Jul 31, 2020

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Hello,

I have an ongoing problem since I bought Motion 3 plugin. Eyedropper doesn't pick up colours correctly.

I depicted the problem here:

https://www.youtube.com/watch?v=ZAsh6GCXxtg

 

It is changing colours to those dark blue spectrum - the same colours all the time.

 

I reinstalled everything twice. Everything is up to date.

It doesn't work on 2018, 2019 and currently 2020.

I am on macOS 10.15.6 (19G73)

 

I wrote to the maker many times - today I got first respond to look at the video on their website.... Great...I did it like 10 times before to really see what is happening.

I am just curious now - how come I am the only one affected? I must be doing something wrong but how complicated is to simply hold and drag? 😉

 

If someone could help me that would be awesome!

 

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

Hello,

Yes - here is the reply from Motion 3 Support and this finally resolved my problem:

 

"Can you check if you gave After Effects the Screen Recording permission in the system preferences?
The first time you pick a color it should have asked you to enable it, maybe you denied the permission then?
I just checked it over here without permission and seems to also give "blue-y" colors as a result."

 

I am attaching a screenshot as well - I hope that will help 🙂

Screenshot 2020-09-24 at 21.11.22.png

TOPICS
Error or problem, How to, Scripting, User interface or workspaces

Views

91

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Jul 31, 2020 0
Adobe Community Professional ,
Jul 31, 2020

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If changing GPU acceleration in the Project Settings and the Display and Graphics acceleration in the Preferences does not fix the problem I would contact the folks that developed the plugin.

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Jul 31, 2020 1
Community Beginner ,
Aug 01, 2020

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Hello Rick,

Thank you for a reply - I did play with Project settings before. Do you mind me asking where can I find Display and Graphics in Preferences? I can only see this 😛

Screenshot 2020-08-01 at 12.13.27.png

 

I am already talking to MT Mograph about it and I have mentioned what you have suggested - maybe they will figure it out quicker now 🙂

 

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Aug 01, 2020 0
Adobe Community Professional ,
Aug 01, 2020

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Look at the Video Preview section of Preferences. Look at the first tab in Project Settings (Alt/Option + Ctrl/Cmnd + 😉

 

 

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Aug 01, 2020 0
Community Beginner ,
Aug 01, 2020

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Thank you - I will play with those 🙂

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Aug 01, 2020 0
New Here ,
Sep 24, 2020

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Hey angelika did you soulve the eyedropper problem? I'm having a same problem here..

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Sep 24, 2020 0
Community Beginner ,
Sep 24, 2020

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Hello,

Yes - here is the reply from Motion 3 Support and this finally resolved my problem:

 

"Can you check if you gave After Effects the Screen Recording permission in the system preferences?
The first time you pick a color it should have asked you to enable it, maybe you denied the permission then?
I just checked it over here without permission and seems to also give "blue-y" colors as a result."

 

I am attaching a screenshot as well - I hope that will help 🙂

Screenshot 2020-09-24 at 21.11.22.png

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Sep 24, 2020 0