Copy link to clipboard
I try to run the app after download from the web.
but just pop out the error message
Last log message was: <140735708730240> <AppDirs> <5> Required Dir = /Applications/Adobe After Effects 2020/Adobe After Effects 2020.app/Contents/Required
Generating crash log, which may take a few minutes.
please give me some hint to fix it.
Thanks a lot
Sorry for the crash issue with After Effects.
It could be an issue with the user account permissions. Please try changing them. Here's how: https://helpx.adobe.com/in/x-productkb/multi/preferences-folder-read-only-error.html
If that doesn't help, please share the crash report along with your system specifications.
We're here to help.