Highlighted

NewTek SpeedHQ Codec No Longer Supported

New Here ,
Dec 18, 2019

Copy link to clipboard

Copied

We have been using Adobe After Effects, Premiere, and Media Encoder to create graphics and videos for our Tricaster video switcher... Since 2017, Media Encoder randomly stopped being able to identify the SpeedHQ codec, then in 2018 we heard AE and Premiere were also going to stop supporting it. 

After the 2019 update, we have no longer been able to use new Adobe programs; so we have had to resort to installing old versions of After Effects that recognize the codec. 

With the 2020 release, we are no longer able to install 2017 and 2018 versions of any Adobe programs. As we bring new people onto our team, they are not able to install the older versions of After Effects and are not able to complete work for us. 

Aside from rendering huge Quicktime files and importing into Tricaster to convert to SpeedHQ codec, what are our options?

Will Adobe add this codec back in the future?

Why did support stop in the first place? 

Thanks!

TOPICS
Feature request

Views

1.4K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

NewTek SpeedHQ Codec No Longer Supported

New Here ,
Dec 18, 2019

Copy link to clipboard

Copied

We have been using Adobe After Effects, Premiere, and Media Encoder to create graphics and videos for our Tricaster video switcher... Since 2017, Media Encoder randomly stopped being able to identify the SpeedHQ codec, then in 2018 we heard AE and Premiere were also going to stop supporting it. 

After the 2019 update, we have no longer been able to use new Adobe programs; so we have had to resort to installing old versions of After Effects that recognize the codec. 

With the 2020 release, we are no longer able to install 2017 and 2018 versions of any Adobe programs. As we bring new people onto our team, they are not able to install the older versions of After Effects and are not able to complete work for us. 

Aside from rendering huge Quicktime files and importing into Tricaster to convert to SpeedHQ codec, what are our options?

Will Adobe add this codec back in the future?

Why did support stop in the first place? 

Thanks!

TOPICS
Feature request

Views

1.4K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 18, 2019 0
LEGEND ,
Dec 19, 2019

Copy link to clipboard

Copied

Codecs like yours aren't used much outside of the Video Toaster community.  Maybe there's a NewTek user group you can ask.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 19, 2019 0
New Here ,
Nov 10, 2020

Copy link to clipboard

Copied

Did you find a solution for this? I have the same problem, even after installing NewTek codec for macOS...

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 10, 2020 0
cybis LATEST
New Here ,
Nov 10, 2020

Copy link to clipboard

Copied

Yes, but unfortunately the "solution" is only a bandaid. We've continued working in After Effects 2018 and haven't had issues with that. Eventually Adobe will stop providing support for that version of the software, but we still use some programs like Encore CS6 and it still works. We called Adobe and had them send an exe (or install file in your case for macOS) for AE 2018 and I've saved that for our team to install whenever we get a new member. Work can be done in AE 2020 and the project file can be saved as the older version, opened in 2018, and then the files export properly with the codec. Another "solution" that has worked for us is installing the newest NDI Tools from NewTek's website. That's been a hit or miss, especially with the new TriCaster 2 Elite; NDI Tools installation either makes everything work on one machine or makes everything stop working on some others. Other than that, the best "solution" we have is just keeping the PC & Mac install files of the 2018 versions of the programs and sending those to anyone we work with. Hope that helps!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 10, 2020 0