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No preview After Effects CC 2019

Community Beginner ,
Jun 07, 2019 Jun 07, 2019

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Hi friends!

I have this problem. I can't see anything in preview panel.

Yesturday I worked with this project and everything was fine, but then after my my last save it doesn't render.

I can open any other projects and everything is ok. This problem only with this project.

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Adobe Employee ,
Jun 07, 2019 Jun 07, 2019

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Hi goshal,

I understand your concern. Ideally, the preview should not get affected if it was working fine earlier.

  • Which exact version of After Effects are you using?
  • Did you make any change to your project recently?
  • Are your GPU drivers updated to the recent version available on the manufacturer's website?

I researched the preview related issues for After Effects and found this discussion: No preview in the composition window. It addresses the concern similar to yours. The only difference is of the version i.e. After Effects CC 2017.

Let us know if it helps.

Thanks,

Shivangi

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Community Beginner ,
Jun 07, 2019 Jun 07, 2019

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Hi Shivangi,

I use CC 2019 16.1.1.4

I have this problem after my last save. And also now this problem with older files in auto-save folder.

Yes, GPU drivers are recent.

Now I open and the preview panel freeze on one frame. If I move time indicator on timeline I see the same frame and nothing happens.

Also I noticed that AE doesn't load my procesor in a procces monitor.sdfssdfsd.PNG

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Adobe Employee ,
Jun 10, 2019 Jun 10, 2019

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I see. That seems weird.

  • What are your system details (OS version, RAM, GPU, etc)?
  • Here's a suggestion, please reset preferences for After Effects. It will make the settings default. You may refer to this link: Setting preferences in After Effects

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New Here ,
Nov 25, 2019 Nov 25, 2019

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I am having a very similar issue. I was using the file on Friday and it was working fine and now cannot preview anything and am unabel to work in this program. I've tried resetting preferences, uninstalling AE (CC2019 v16.1.3) and then re-installing. Nothing is helping. Now I will be losing freelance work because of it.

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Community Beginner ,
Dec 19, 2019 Dec 19, 2019

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I'm having the same problem. I can't see ANY of my compositions or footage.

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New Here ,
May 06, 2020 May 06, 2020

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having the exact same issue, out of nowhere the prevew just decided to stop working, now nothing in my project will play back...

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New Here ,
Oct 19, 2020 Oct 19, 2020

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Having the same issues no fixes... I'm working at an office and the AE product isn't up to my usual standards need a fixed comment or something because my boss is on my ass about something I can't control even though my project was finalized just need a quick change and I can't see the preview... Cleared cache doesn't work, all files linked, the file was made and working last week, updated, running on MacBook Pro i7, restarted my laptop, etc.

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Community Expert ,
Oct 19, 2020 Oct 19, 2020

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That's hard. Personally, I'll try to open it in the Beta version and see if it works

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