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page up and page down shortcut isn't working

New Here ,
Apr 06, 2019

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im using windows on adobe after effect, using a keyboard shortcut; page up and down isn't working for me, i don't understand why, if there is way to use this shortcut where can i find it on after effects

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page up and page down shortcut isn't working

New Here ,
Apr 06, 2019

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im using windows on adobe after effect, using a keyboard shortcut; page up and down isn't working for me, i don't understand why, if there is way to use this shortcut where can i find it on after effects

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885

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Apr 06, 2019 1
Guide ,
Apr 07, 2019

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Make sure caps lock is not activated - if shortcuts aren't working, check the shortcut settings.

*Martin

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Apr 07, 2019 2
New Here ,
Oct 12, 2020

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I already did that but it doesn't work 😞

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Oct 12, 2020 0
Adobe Employee ,
Oct 12, 2020

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Hi aryanh786,

 

Welcome to the Community.

Have you tried resetting the After Effects preferences yet? Here's how: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-...

Let us know how it goes.

 

Thanks,

Nishu

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Oct 12, 2020 1