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Pen tool offset

Community Beginner ,
Apr 07, 2020 Apr 07, 2020

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My pen tool in After Effects doesn't directly correspond with my mouse. (My tablet is at work and during this pandemic I don't have access to it). I've tried resetting the preferences, shutting down- nothing seems to work. When I create a mask pen point on the vertical side of object it works, but when I try to go around the top and bottom of the object the point is completely off. Any help is greatly appreciated. I've used every keyword in a search for a solution but came up empty.

 

Thank you.

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Error or problem , How to

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Community Expert ,
Apr 07, 2020 Apr 07, 2020

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Can you provide some additional info about your system and setup?
Any chance you're using a non-standard scaling on your screen? 
I assume you're not seeing this offset behavior with the mouse in other applications?

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Community Beginner ,
Apr 07, 2020 Apr 07, 2020

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Screen Shot 2020-04-07 at 12.25.32 PM.pngScreen Shot 2020-04-07 at 12.40.49 PM.png

 

Do these screenshots provide the info you need?

Any chance you're using a non-standard scaling on your screen? No, and I tried changing the display settings but no dice
I assume you're not seeing this offset behavior with the mouse in other applications? No, the pen tool in Photoshop  works fine

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Community Expert ,
Apr 08, 2020 Apr 08, 2020

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Hmmm. Have you tried resetting your preferences to see if that has any effect?

Press Command+Option+Shift while the app is starting. You'll see a little dialogue box confirming whether you want to reset your prefs to the defaults.

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Community Beginner ,
Apr 08, 2020 Apr 08, 2020

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Yes, as mentioned in my original post I tried resetting the preferences, and I did this by pressing the command+option+shift while program was starting .. Any other suggestions would be so appreciated!

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Community Expert ,
Apr 08, 2020 Apr 08, 2020

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Oops! Sorry about that. I was flipping around between a couple different threads and overlooked that.
I have to say that I haven't seen this before, and don't have a lot of other ideas on this. Hopefully one of the Adobe folks may have a better answer for you.

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Community Beginner ,
Apr 08, 2020 Apr 08, 2020

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Thanks for trying!

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Guide ,
Apr 07, 2020 Apr 07, 2020

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it sounds like a System mapping issue. Do you have a Wacom tablet attached? I assume you do as you mention your pen? If so, check that the mapping is set to 1:1. You can do this in the Wacom Control panel?

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Community Beginner ,
Apr 07, 2020 Apr 07, 2020

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The pen tool I referred to is the pen in the tool palette. As mentioned in my post I am using a mouse because I can't access my tablet these pandemic days : )

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Community Beginner ,
Apr 15, 2020 Apr 15, 2020

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I just got a 'no-reply' email from Adobe with the subject heading "Did you get the answer you needed?" lol

No, Adobe, I did not. It still remains a mystery why masking is offset in After Effects, whether I'm using a mouse or my tablet (I've since retrieved my intuous pen from work), but works in Photoshop. Any suggestions?

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New Here ,
Apr 15, 2020 Apr 15, 2020

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I'm having the same issue also. My shapes won't scale proportionally either with the shift key, I suspect the problems are related.

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