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pop up keeps blocking application

Community Beginner ,
Sep 08, 2020

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a pop up keeps opening and closing when Ae (trial version) is opened. 

 

when closed, application quits. 

 

please help me with this situation. 

Hello,

 
Thank you for your responses.
 
After uninstalling cc from the desktop
An re downloading Ae from the web,
The pop up disappeared !
 
Thank you so much !!
 

Topics

Crash, Dynamic link, Error or problem, Freeze or hang, Resources, User interface or workspaces

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38

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pop up keeps blocking application

Community Beginner ,
Sep 08, 2020

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a pop up keeps opening and closing when Ae (trial version) is opened. 

 

when closed, application quits. 

 

please help me with this situation. 

Hello,

 
Thank you for your responses.
 
After uninstalling cc from the desktop
An re downloading Ae from the web,
The pop up disappeared !
 
Thank you so much !!
 

Topics

Crash, Dynamic link, Error or problem, Freeze or hang, Resources, User interface or workspaces

Views

39

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Sep 08, 2020

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Some folks might not be too keen on downloading a file to their computers.  Why don't you just tell us what the pop up says?

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Adobe Employee ,
Sep 10, 2020

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Hi osamum21733227,

 

Sorry for your issue.

Try signing out from the Creative Cloud desktop app sign back in and see if that brings any change.

Let us know how it goes.

 

Thanks,

Nishu

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Community Beginner ,
Sep 10, 2020

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Hello,

 
Thank you for your responses.
 
After uninstalling cc from the desktop
An re downloading Ae from the web,
The pop up disappeared !
 
Thank you so much !!
 

Likes

Translate

Translate

Report

Report
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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Community Beginner ,
Sep 10, 2020

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Hello,

 
Thank you for your responses.
 
After uninstalling cc from the desktop
An re downloading Ae from the web,
The pop up disappeared !
 
Thank you so much !!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
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