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Preview not working properly

New Here ,
Apr 16, 2020

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I'm not sure what happened, but it's not caps lock since there was no warning. When I drag across the clips using the current time indicator, it shows the effect and clips, however if I press space it freezes on the frame I pressed space on, I'm really confused, please help if you can!

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Freeze or hang, Performance, Preview

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Preview not working properly

New Here ,
Apr 16, 2020

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I'm not sure what happened, but it's not caps lock since there was no warning. When I drag across the clips using the current time indicator, it shows the effect and clips, however if I press space it freezes on the frame I pressed space on, I'm really confused, please help if you can!

Topics

Freeze or hang, Performance, Preview

Views

629

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Adobe Community Professional ,
Apr 16, 2020

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Would you try to delete the cache?

 

Edit menu -> Purge -> All Memory & Disk Cache

 

 

 

 

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New Here ,
Apr 17, 2020

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I did, but it still didn't work 😞

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New Here ,
Apr 17, 2020

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Hi

Sometimes I have this problem . Save the project, then close the software and run it again

The problem will be solved

 

 

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New Here ,
Apr 18, 2020

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I tried that, it didn't work also 😞

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kirkeric LATEST
Enthusiast ,
Apr 18, 2020

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The RAM preview is far from perfect, not the best for a complete review.  Usually small segments BUT, your system is a main contributor on that, like how much RAM you have available but also the type effects.  Some effects suck up resources so bad, you almost can't do a preview without turning them off.  Like motion blur for example sucks the life out of things so if there are parts that have major effects that you do not need to really see as part of your preview, try turning them off.

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