Problem with red giant Trapcode plugin

[LOIGNE.Nans]

Hi everyone,

I try to learn to use Red Giant trapcode, i've the last 15.1.8 with last after effect CC version, but when i try to launch for exemple Trapcode form on layer, i've this message : cannot run script at line 7. undefined is not an object.

If i try Particular, is the same but in line 8....

When i click OK, i've trapcode designer's windows open, but i haven't preview... can't manipulate form, particule...

I search on google, reddit, adobe... but i don't find any solution...

I've remove, clean and fresh re-install of plugins and AE, same thing... 

Someone have an idea ?

[Mylenium]

Without any system information and other details we can't realyl tell you much. That simply sounds liek the auxilairy processes for the plug-ins like the license manager get blocked on your system.

Mylenium

[LOIGNE.Nans]

Hi, thnak for your back, i works under windows 10 - AMD 3950X & 5700XT - 64 Gb ram and last Creative Cloud app version.

I've tryed to check manager, links, firewall.. all seem okay but i've this error.

I've tryed to remove, reboot and reinstall Trapcode (last version from manager), licenced, link ok : same.

I've tryed to remove with Revo Uninstaller, clean with CCleaner, reboot, reinstall : same

I've try to remove ALL Trapcode trace (files, directory, and co), reboot, reinstall in trial version (for test) : same error ...

So that's seem more complicated...