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Problemas ao atualizar para versão 17.1

New Here ,
May 24, 2020

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Desde o dia 22 de maio de 2020, quando atualizei meu After Effects para a versão 17.1 tenho problemas ao importar arquivos PSD. O After Effects trava completamento. Após reverter para a versão 17.0.6 o problema foi resolvido. Existe alguma previsão de correção deste problema?

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Problemas ao atualizar para versão 17.1

New Here ,
May 24, 2020

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Desde o dia 22 de maio de 2020, quando atualizei meu After Effects para a versão 17.1 tenho problemas ao importar arquivos PSD. O After Effects trava completamento. Após reverter para a versão 17.0.6 o problema foi resolvido. Existe alguma previsão de correção deste problema?

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Error or problem

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157

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May 24, 2020 0
Adobe Employee ,
May 27, 2020

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Hi there,

 

Thanks for reaching out.

Are you getting this issue with all the PSD files or a particular one? You can try resetting the preferences of After Effects: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-...

Let us know if it helps.

 

Thanks,

Nishu

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May 27, 2020 0