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Hi, I work in social media and I recently started my own business. After knocking a lot of doors I finally got my first contract that needs to be brought out on Wednesday. And when I open my AE to start this gig guess what. I got a "Quicktime not installed...." thing. Just to let you know, I've read plenty of cyclical threads here troubleshooting QuickTime errors with After Effects CS5, CS5.5, CS6, and CC | Creative Cloud blog by... So I started the first solution on installing the last version of quicktime tha'ts clearly not the problem since it didn't work. So following the second solution which is to remove the DVCPROHDVideoOut QuickTime component I simply just can't find it unless I am looking in the wrong folder. c:\Program Files (x86)\Quicktime\ and when I get there I got this:
And after clicking on QTComponents is empty...so no clue where it could be to delete it.
by the way, I am getting the next message after closing it:
Does it tell you something about a possible particular solution from this message?
Any help will be highly appreciate it. Blessings!
If it's QuickTime X, get rid of it.
You want QuickTime 7. (Also, if you're installing QuickTime again, you just want the core part, you don't want the web player or any other extraneous features as there are some security risks there.)
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I actually had this before, I'm trying to remember how I fixed it, I think I uninstalled QT and deleted all the files in the program files then reinstalled
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I've tried all those and nothing. I currently have the last version.
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...and while you're at it, make sure you have the most recent updates to AE CS6. It should be at LEAST version 11.0.4.
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@Dave Laronde i am not even able to update it since it doesn't open. The version installed is 11.0
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Uninstall and reinstall AE. Also, what version of QuickTime do you have installed?
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I have the last version of QT.
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If it's QuickTime X, get rid of it.
You want QuickTime 7. (Also, if you're installing QuickTime again, you just want the core part, you don't want the web player or any other extraneous features as there are some security risks there.)
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Was about to say the same thing, QT7 is the only version that works surprisingly, then again it is Apple.
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If you are reading this in 2020 then this fixes this problem: