RAM preview loop not stopping play 17.0.6

New Here ,
Apr 20, 2020

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Win10 Pro,

64GB ram (58gb available for after effects)

1950x Threadripper

 

png seqence 93 frames, 960x628px ~570KB images. only layer effect: Time Remap

 

starts to play within 1 sec, plays the animation through, and then just continues to play tens of times, until I close the window (doesn't ask to cancel) and just closes after effects when I do it. 

 

Super annoying.

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Freeze or hang, Preview

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RAM preview loop not stopping play 17.0.6

New Here ,
Apr 20, 2020

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Win10 Pro,

64GB ram (58gb available for after effects)

1950x Threadripper

 

png seqence 93 frames, 960x628px ~570KB images. only layer effect: Time Remap

 

starts to play within 1 sec, plays the animation through, and then just continues to play tens of times, until I close the window (doesn't ask to cancel) and just closes after effects when I do it. 

 

Super annoying.

TOPICS
Freeze or hang, Preview

Views

167

Likes

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Apr 20, 2020 0
Adobe Employee ,
Apr 28, 2020

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Hi there,

 

Sorry for your issue.

This issue has been reported and the product team is working on a fix.

Feel free to reach out if there are any other questions.

 

Thanks,

Nishu

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Apr 28, 2020 0
Community Beginner ,
Aug 18, 2020

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When will this be fixed for Mac OS? 

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Aug 18, 2020 0
Adobe Employee ,
Aug 19, 2020

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Hi jimm84633181,

 

This issue has been fixed in the latest release (17.1.2). What the version of After Effects you're using?

Let us know if updating After Effects helps.

 

Thanks,

Nishu

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Aug 19, 2020 0
Adobe Community Professional ,
Aug 19, 2020

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@Nishu, RameezK posted a few days ago that the fix for this issue in the latest release, 17.1.2 is only specific for the Windows Platform. This issue (inability to stop a Preview) persists for Mac users.

Digital-First Brand Guidelines | Responsive Design Solutions Development | Consulting | Training

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Aug 19, 2020 1
New Here ,
Aug 19, 2020

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Cool that it took 4 months to fix the issue that made working with the program impossible. If I would be a freelancer still I would have lost the job, because wasn't able to have a simple preview without crash... 2020 I guess.

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Aug 19, 2020 0