Copy link to clipboard
Copied
Hello I'm new to AE, need your assistance. I just got red giant vfx suit. I need to make some stuff on a movie erased from some frames. I'm trying to use the clone tracker but when I apply the effect to the clip the monitor goes black! If I'll click with the mouse on the pic it will flicker and desapire again. I tried reinstalling, I'm currently using AE 2020 I also tried AE cc same results. Please help.
I contacted red giant they claim the problem is with AE.
Thank you
Copy link to clipboard
Copied
The usual applies: Update your system's graphics drivers, check your hardware acceleration settings, revert to software-only modes if necessary.
Mylenium
Copy link to clipboard
Copied
Thanks for answering, I'm using Dell AIO 7440 optiplex, I got it last week. I updated all drivers on it as far as ai know using the AMD utility and the Intel utility and iobit for all other drivers. Can you please elaborate on hardware acceleration settings please, in not to familiar with that . Also will you consider a team view session with me. Thank again Avi
Copy link to clipboard
Copied
After Effects - How to Enable GPU Acceleration - 2020
follow up this video guide posted on youtube to enable or tweak or disable your hardware acceleration.
added to Mylenium comment check in official redgiant website whether there is any update on the plugin
https://www.redgiant.com/products/vfx-spot-clone-tracker/ and update them then try to check if it work . they have also mentioned that you need windows 10 (update if required) .
Copy link to clipboard
Copied
I am having the same issues, followed the above steps, and nothing has improved. 😞 Are there any other fixes for this?
Copy link to clipboard
Copied
As an update, I found a solution. I set the Rendering Options of the Plugin, Spot Clone Tracker, to :Render Method: "CPU" and it suddenly worked!
Copy link to clipboard
Copied
How might one do this?