Copy link to clipboard
Copied
Hello! I've read a lot of posts in forums, watched videos but now I don't know what to do. I did clean AE install, reinstalled Windows with wiping system drive, reinstalled Nvidia drivers, checked all new drivers in Driver Booster, turned On Off CUDA acceleration, tried different color management, tried 8,16,32 bit, tried ae 2020 and cc 2019, tried 2 laptops and 1 pc, tried with integrated and dedicated GPUs. I feel so broke now. Thanks in advance, peace!
Copy link to clipboard
Copied
I see Ray-Traced acceleration in the Preferences so I know that you are running CC 2019 or earlier but I don't have any idea what build you have installed. If I remember right there were bugs in some builds of that version. What are the Project Settings>Video Rendering and Effects settings? This looks like the problem probably is in those settings. You should also try CC 2020.
You went through the demo so quickly that it looks like the selection disappears after it is made and then does not hold until you have the entire layer selected. It was hard to tell. Did you try the other display modes?
You should also make sure that any comp that is using Rotobrush is set to the Classic 3D Rendering option. Ray-traced rendering is full of problems, always was so it was removed in AE 2020, and the C4D rendering option adds a lot of unnecessary overhead to Rotobrushed projects.
Copy link to clipboard
Copied
Rick, thanks for your response. It's work PC so i don't have rights to install any software, i asked admin, he cleared everything using adobe creative cloud cleaner tool and installed fresh AE, and still, no changes. I've recorded a video with all things you asked for
Copy link to clipboard
Copied
Did you fix this? I'm having the same problem and I am on the same version as you.
I think it might be a bug in this version...
Copy link to clipboard
Copied
Yea, it's a bug. I transferred to 2020 but there, it won't import mp4 for some reason xD
Copy link to clipboard
Copied
Please look in your common MediaCore plug-ins folder and remove any folder labeled "MainConcept". This should resolve the .mp4 issue.
Copy link to clipboard
Copied
That video clearly shows the bug that was fixed with the next build. Update AE and everything should be working again.