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any help please ??
Thanks for reaching out. It looks like the GPU drivers installed on your computer are old and need to be updated.
I researched and found the latest drivers for both of your GPUs:
Nvidia - https://www.nvidia.com/Download/driverResults.aspx/159424/en-us
Intel - https://downloadcenter.intel.com/product/96551/Intel-HD-Graphics-620
Once installed, I'd recommend you to verify the installtion: https://www.intel.com/content/www/us/en/support/articles/000005589/graphics-drivers.html
Let us know if it helps.