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System out of application memory

New Here ,
Sep 18, 2020

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When tracking in Mocha this notice keeps popping up (see photo)

Forced to quit AE and lose all my work even though my laptop does have space. Please help thank u

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System out of application memory

New Here ,
Sep 18, 2020

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When tracking in Mocha this notice keeps popping up (see photo)

Forced to quit AE and lose all my work even though my laptop does have space. Please help thank u

TOPICS
Error or problem

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73

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Sep 18, 2020 0
Most Valuable Participant ,
Sep 19, 2020

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The forum acts up and won't download attachments. you need to provide the image in a different way from Googtle Drive or whatever. Also provide exact system info and details about the project.

 

Mylenium

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Sep 19, 2020 0
Adobe Community Professional ,
Sep 19, 2020

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Check your Preferences/Memory settings (Alt/Option + Ctrl/Cmnd + 😉 and make sure that the memory allocated to other apps is a multiple of 4 GB. You want 4, or 8 for other apps. You might get away with 2, of 6, but odd numbers seem to cause problems. 

 

If that does not fix the problem post a screenshot using the icon in the toolbar that looks like a mountain scene with the sun in the sky and give us workflow, system, and AE version details.

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Sep 19, 2020 0
New Here ,
Sep 19, 2020

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Thank you for the response. From what I see from the activity monitor there is 3.22GB for general application memory. This doesnt seem to be something I can change though ?

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Sep 19, 2020 0
Adobe Community Professional ,
Sep 19, 2020

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Open up preferences. Here's the keyboard shortcut: Alt/Option + Ctrl/Cmnd + ;

Screenshot_2020-09-19 10.42.08_QVaR3h.png

Go to the memory tab and change the settings there. The application manager just shows you what is in use. 

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Sep 19, 2020 0
New Here ,
Sep 19, 2020

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This worked! Thank you very much.

The RAM reserved for other apps was set to 2 GB and I changed it to 4GB. 

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Sep 19, 2020 0