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this is an error on my screen, someone managed to solve?

New Here ,
Jun 07, 2020

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WhatsApp Image 2020-06-07 at 14.45.23.jpeg

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Correct answer by ToolfarmJP | Adobe Community Professional

The cause looks like the codec of MP4 or the driver of the graphic card. You have a try to update the driver to the latest.

 

 

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User interface or workspaces

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this is an error on my screen, someone managed to solve?

New Here ,
Jun 07, 2020

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WhatsApp Image 2020-06-07 at 14.45.23.jpeg

Adobe Community Professional
Correct answer by ToolfarmJP | Adobe Community Professional

The cause looks like the codec of MP4 or the driver of the graphic card. You have a try to update the driver to the latest.

 

 

Topics

User interface or workspaces

Views

179

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jun 07, 2020

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The cause looks like the codec of MP4 or the driver of the graphic card. You have a try to update the driver to the latest.

 

 

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felipe88 LATEST
New Here ,
Jun 08, 2020

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yes, i downgraded to an adobe certified version,and solved the error, thanks for the help.

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