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Trouble in accessing to my account

New Here ,
Sep 12, 2020

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I inserted the codes I received by email but in the last step to log in with an account, it shows a wrong account and not options to insert the right one. Is just one letter mistake in the address. Is there a Chat support? my first time with troubles..

Thanks!

Adobe Community Professional
Correct answer by OussK | Adobe Community Professional

Sure you chat with the support, first you need login then go to https://helpx.adobe.com/contact.html and click on the chat button on the right down corner 

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Crash, Freeze or hang, How to

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Trouble in accessing to my account

New Here ,
Sep 12, 2020

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I inserted the codes I received by email but in the last step to log in with an account, it shows a wrong account and not options to insert the right one. Is just one letter mistake in the address. Is there a Chat support? my first time with troubles..

Thanks!

Adobe Community Professional
Correct answer by OussK | Adobe Community Professional

Sure you chat with the support, first you need login then go to https://helpx.adobe.com/contact.html and click on the chat button on the right down corner 

Screen Shot 2020-09-15 at 11.09.31 AM.png

Topics

Crash, Freeze or hang, How to

Views

71

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Sep 14, 2020

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Have you contacted Adobe help center?

 

https://helpx.adobe.com/support.html

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Adobe Community Professional ,
Sep 15, 2020

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Sure you chat with the support, first you need login then go to https://helpx.adobe.com/contact.html and click on the chat button on the right down corner 

Screen Shot 2020-09-15 at 11.09.31 AM.png

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New Here ,
Sep 20, 2020

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Thank you. I'll contact them there. I have had to continue my project with other programs but as soon as Im done with it looking forward to solve my Adobe account.

Appreciate you.

 

 

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