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Unable to launch After Effects

New Here ,
Apr 29, 2019 Apr 29, 2019

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I need some help with my After Effects Programm. Everything semms to be fine with instalation but this Program can not open. My screen is black or I see Warning.

I reinstaled After Effects but it dont help.

Any Ideas?

Unbenannt.JPG

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Adobe Employee ,
May 16, 2019 May 16, 2019

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Hi agnieszkak,

I understand your concern. You've mentioned that you installed After Effects easily but it gives you an error when you try to launch it. This is not how it should work. I have a few questions before we start troubleshooting.

  • Which version of After Effects are you using?
  • What warning do you get when AE fails to launch?
  • Please share your system specifications(OS, RAM, GPU, CPU, etc).

I assume there could be permission related issue. Check out this article: Fixing permissions problem (slow startup)

Let us know if it helps.

Thanks,

Shivangi

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Explorer ,
May 16, 2019 May 16, 2019

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In that article, the "Set permissions for items on Windows" link is incorrect.

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Enthusiast ,
May 16, 2019 May 16, 2019

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Try running the program as Admin.

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