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Hi!
Since the last udtate (version 17.12) i am not able to open h264 clips in AE even if rendered in Media Encoder.
Any idea what is wrong?
Best Regards
Dennis
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Hi Dennis,
That's not ideal. Sorry for your issue.
Would you mind sharing your system specifications (CPU, GPU, RAM, OS)? Do you see any error message when you try to import? Also, please check if it's happening with a few media files or any h.264 file that you try to import.
We're here to help, just need more info.
Thanks,
Nishu