Unable to see playback

New Here ,
Aug 09, 2020

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I can't see what i'm editing in After Effects it just shows a grey screen.

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Error or problem, Freeze or hang

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Unable to see playback

New Here ,
Aug 09, 2020

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I can't see what i'm editing in After Effects it just shows a grey screen.

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Error or problem, Freeze or hang

Views

77

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Aug 09, 2020 0
Adobe Community Professional ,
Aug 09, 2020

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You're information not enough, but it Looks like a GPU issue, upgrade you GPU driver if you can

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Aug 09, 2020 0
Adobe Employee ,
Aug 10, 2020

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Hi Babao7,

 

Thanks for reaching out.

As OussK mentioned, we'd need more information so that we can troubleshoot the issue properly.

  1. What are your system specifications (CPU, GPU, RAM, OS)?
  2. Is it happening with all the projects?
  3. Please share a screenshot of what you see.

We're here to help, just need more info.

 

Thanks,

Nishu

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Aug 10, 2020 0
Babao7 LATEST
New Here ,
Aug 10, 2020

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I have Private Messaged you with more information

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Aug 10, 2020 0