• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Urgent! After Effects 17.5.1 - I can't import mp4 files. Those files worked well in the past.

New Here ,
Nov 21, 2020 Nov 21, 2020

Copy link to clipboard

Copied

Hi there, 

 

I am unable to import mp4 files recorder with a dlsr camera. All my past project are unusable now. It there a fix? And no, recoding every footage is not a fix, it will take days.

 

This is urgent, I can't to do my job

 

 I get the 86::1 error

TOPICS
Error or problem , Import and export

Views

112

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 21, 2020 Nov 21, 2020

Copy link to clipboard

Copied

LATEST

Start by reinstalling the program to potentialyl fix busted CoDecs. Also check your graphics and audio drivers and the relevant hardware acceleration functions in AE.

 

Mylenium

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines