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Urgent! After Effects 17.5.1 - I can't import mp4 files. Those files worked well in the past.

New Here ,
Nov 21, 2020

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Hi there, 

 

I am unable to import mp4 files recorder with a dlsr camera. All my past project are unusable now. It there a fix? And no, recoding every footage is not a fix, it will take days.

 

This is urgent, I can't to do my job

 

 I get the 86::1 error

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Error or problem, Import and export

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Urgent! After Effects 17.5.1 - I can't import mp4 files. Those files worked well in the past.

New Here ,
Nov 21, 2020

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Hi there, 

 

I am unable to import mp4 files recorder with a dlsr camera. All my past project are unusable now. It there a fix? And no, recoding every footage is not a fix, it will take days.

 

This is urgent, I can't to do my job

 

 I get the 86::1 error

TOPICS
Error or problem, Import and export

Views

16

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 21, 2020 0
Mylenium LATEST
Most Valuable Participant ,
Nov 21, 2020

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Start by reinstalling the program to potentialyl fix busted CoDecs. Also check your graphics and audio drivers and the relevant hardware acceleration functions in AE.

 

Mylenium

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