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Video Copilot Element 3D Troubles!!

New Here ,
Aug 20, 2012

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If you are familiar with 3D element, once you have your object ready you know that you just click OK and it imports it to your footage with no problem. However when i do it, the preivew video screen(dont really know the official term) just goes all black. Any ideas on what the problem might be?

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Video Copilot Element 3D Troubles!!

New Here ,
Aug 20, 2012

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If you are familiar with 3D element, once you have your object ready you know that you just click OK and it imports it to your footage with no problem. However when i do it, the preivew video screen(dont really know the official term) just goes all black. Any ideas on what the problem might be?

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Aug 20, 2012 0
Advocate ,
Aug 20, 2012

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Make sure your card is supported by checking the VCP site AND that you have updated to the latest driver. I have no such problem with Element on an HP Z820 with a GTX 570 GPU.

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Aug 20, 2012 0
New Here ,
Aug 20, 2012

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And I just updated everything now! Nothing has changed.

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Aug 20, 2012 0
Adobe Community Professional ,
Aug 20, 2012

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The GeForce 310M is on the Element 3D list of supported cards as:

Limited: (Will work, but performance will be diminished)

How large/complex is the 3D object you're trying to import?  Perhaps the card doesn't have the capability to render it?

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Aug 20, 2012 0
New Here ,
Aug 20, 2012

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Well i just tried a very basic 3d object and it does the same thing...the video preview screen just goes all black.

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Aug 20, 2012 0
Adobe Community Professional ,
Aug 20, 2012

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Are you sure the object is just not appearing off camera in the preview window?

There's currently a free Element 3D project on VCP - try downloading it and see if you can see things normally with that. 

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Aug 20, 2012 0
New Here ,
Aug 20, 2012

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That was a great idea to check it like that but still doesn't work.the 3d earth doesnt show up.

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Aug 20, 2012 0
New Here ,
Nov 23, 2012

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Hi did find out the problem ? or its a same ?

I have a same problem running a Geforce gtx 560.

Cheers.

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Nov 23, 2012 0
New Here ,
Nov 29, 2012

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I also have the same problem with MSI GTX 560 TI, i watched his guide over and over, copied every step. When i click ok it's just a black solid with no 3d object in it.

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Nov 29, 2012 0
Advocate ,
Nov 29, 2012

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When importing OBJ objects try checking the "Auto Normal" button in the Element UI. It works wonders.

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Nov 29, 2012 0
New Here ,
Nov 29, 2012

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Had no effect. I can see the object  and move it around, but when I click ok, it's just a black solid.

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Nov 29, 2012 0
Advocate ,
Nov 29, 2012

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If you are loading 3rd party (not VCP) OBJ models in most cases you also have to load image maps or UV maps  as well. I would speculate that what you are seeing is just the vanilla polygon model . Send me the model and I can confirm your expereince.

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Nov 29, 2012 0
New Here ,
Nov 29, 2012

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I'm using andrew kramer's earth project file: http://www.videocopilot.net/blog/wp-content/uploads/2012/08/Earth.zip

But when i create my own element, from a picture or text using this guide "http://www.videocopilot.net/tutorials/biohazard_logo/"

When i click ok, it's just a black solid.. With no 3d element in it.

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Nov 29, 2012 0
Adobe Community Professional ,
Aug 20, 2012

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What are the specs of your machine, including the display card?  What OS?

Running Element 3D on a retina MBP with no problems, here.

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Aug 20, 2012 0
New Here ,
Aug 20, 2012

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I have Samsung QX410-S02

Windows 7(64-bit)

8GB RAM(7.9GB Usable)

Nvidia GeForce 310m  (512MB)

That should be enough info i believe.

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Aug 20, 2012 0
New Here ,
Nov 29, 2012

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I'm having exactly the same problem! No wonder what .obj i try to import and disply in my composition, it appears all black. even though I could see it like the others in the window where you change the different settings of the object.

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Nov 29, 2012 0
New Here ,
Jan 24, 2013

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I have same problem, anyone have solution for this?

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Jan 24, 2013 0
New Here ,
Jan 24, 2013

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I had this problem too, it was the card. I think you need a card at least in the 500 series. I got a GTX570 and it works just fine.

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Jan 24, 2013 0
Advocate ,
Jan 24, 2013

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Yeah, I also am running ti with the GTX 570 with no issues at all.

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Jan 24, 2013 0
New Here ,
Jan 31, 2013

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Not true, I got the black screen with a registered version of everything. It's the graphics cards -- Element requires a recent video card; nothing from 4-5 years ago.

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Jan 31, 2013 0
New Here ,
Oct 10, 2013

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I have a similar problem, afer I click ok (in elements) my text comes in if I turn the eye on the text layer but it is behind what looks like a dragged out text box. I can move the text around inside the box but cannot get it to show fully. Setup - Windows 8 64b, Nvidia GT640 (added to the list). Any ideas?

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Oct 10, 2013 0
New Here ,
Jan 17, 2014

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I have one of the recommended cards and when I press ok it turns black when I try in put in the 3d text.

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Jan 17, 2014 0
Jan 17, 2014

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If you're having trouble with Video Copilot plug-ins, contact Video Copilot support.

Start here:

http://blogs.adobe.com/aftereffects/2013/04/how-to-avoid-crashes-and-caching-problems-with-video-cop...

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Jan 17, 2014 0
New Here ,
Oct 28, 2020

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im having trouble while importing obj to element 3d, while importing AE automatically getting close.

Im using processor: AMD Ryzen Threadripper 3960X 24-processor (48 CPUs), 3.8GHz

Graphic Card: Nvidia Geforce RTX 2080 Super

Ram: 32GB

please help if anyone knows the problem!

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Oct 28, 2020 0