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Video error 86:1 with mov files from Adobe Stock

New Here ,
Jun 21, 2020

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Hi !

I am new to AE and have difficulties to troubleshoot on my own yet so here I turn to you dear AE Community! I have this new version, 17.1.1. I was following a beginner tutorial by Paul Trani, and when it came to insert a video to my project fromm Adobe Stock, what worked for him didn't work for me. I received error messages as attached (unsupported format or damaged file). So I tried with a different video file but all the same error messages. Then I tried several more, same results. 
Please help me, what did I wrong? 

Thank you!Screen Shot 2020-06-19 at 12.26.35 AM.pngScreen Shot 2020-06-19 at 12.26.20 AM.png

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Video error 86:1 with mov files from Adobe Stock

New Here ,
Jun 21, 2020

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Hi !

I am new to AE and have difficulties to troubleshoot on my own yet so here I turn to you dear AE Community! I have this new version, 17.1.1. I was following a beginner tutorial by Paul Trani, and when it came to insert a video to my project fromm Adobe Stock, what worked for him didn't work for me. I received error messages as attached (unsupported format or damaged file). So I tried with a different video file but all the same error messages. Then I tried several more, same results. 
Please help me, what did I wrong? 

Thank you!Screen Shot 2020-06-19 at 12.26.35 AM.pngScreen Shot 2020-06-19 at 12.26.20 AM.png

TOPICS
Error or problem, How to

Views

34

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 21, 2020 0
Community Beginner ,
Jun 24, 2020

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Hello, I have same problem :(( 

AE 17.1.1

ImacPRO 2017

MacOs 10.15.5 

DavidN

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Jun 24, 2020 0