What does this mean? I'm new to After Effects

[Brutal617]

Multiple discussions merged into a single one by Mod.

[Brutal617]

[nishu_kush]

Hi Brutal617,

Thanks for reaching out.

Could you share your system specifications (CPU, GPU, RAM, OS version) and the exact version of After Effects? Also, let us know the version of the GPU driver installed on your computer. Here's how: https://support.viewsonic.com/en/support/solutions/articles/33000221571-how-to-check-graphics-card-d...

We're here to help, just need more info.

Thanks,

Nishu

[Juan Pablo dp]

Hi! The same thing happens to me! And if I create a new composition or project from 0, the same thing happens. 
Please need help! Hopefully you can answer me.
Thank you very much.

I leave my PC data and a capture:

SO: Windows 10 Home 64 bits
CPU: AMD Phenom(tm) II X6 1090T (6 CPUs), 3.2GHz
GPU: AMD Radeon HD 7800, 2GB 
RAM: 16G
Hard Disk: 2TB
DirectX: DirectX 12
After Effects version: 17.1.4 (Build 37)

[nishu_kush]

Hi Juan Pablo dp,

Thanks for sharing the details. Please try clearing the Windows font cache. Here's how: https://www.isunshare.com/windows-10/how-to-delete-font-cache-in-windows-10.html

Let us know if it helps.

Thanks,

Nishu

[Juan Pablo dp]

Thank you very much for the reply. However I did not solve the problem. What else could I do? Stay tuned! Thank you !!!

[nishu_kush]

Thanks for trying that. A new version of After Effects (17.5.0) just got released. Would you mind updating it and see if it brings any change?

Let us know the outcome.

Thanks,

Nishu

[Juan Pablo dp]

Good morning! I apologize for bothering you so much. But I updated to the latest version  After Effects (17.5.0) and it didn't work. It is exactly the same as before. 😞 Sorry, but what else could I do? :S

Regards!

[Juan Pablo dp]

Sorry, but what else could I do? :S

Regards!

[Juan Pablo dp]

Sorry, but what else could I do? :S 

[MarekMularczyk]

Is this happening all the time? Have you tried creating another comp? What if you create another Project?