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white background converted in #fbfbfb

Community Beginner ,
Oct 24, 2017

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Hi,

i created some animations with after effects and I exported them with AME in GIF. Unfortunately the final format has the FBFBFB color  instead the white. (little grey).

I tried to put an additional layer, tint layer, full white pixel, but It doesn't change. The final gif keeps the fbfbfb color.

How can I solve it?

Adobe Community Professional
Correct answer by Warren Heaton | Adobe Community Professional

If you open the GIF in Photoshop, you should be able to click directly on the FFFFFF swatch in the Color Table dialog box, change it to FBFBFB, and then re-save the GIF (animated or not).

Choose > Image > Mode > Color Table.  Double-click the FFFFFF swatch, change it to FBFBFB, click OK and OK, then save.

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white background converted in #fbfbfb

Community Beginner ,
Oct 24, 2017

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Hi,

i created some animations with after effects and I exported them with AME in GIF. Unfortunately the final format has the FBFBFB color  instead the white. (little grey).

I tried to put an additional layer, tint layer, full white pixel, but It doesn't change. The final gif keeps the fbfbfb color.

How can I solve it?

Adobe Community Professional
Correct answer by Warren Heaton | Adobe Community Professional

If you open the GIF in Photoshop, you should be able to click directly on the FFFFFF swatch in the Color Table dialog box, change it to FBFBFB, and then re-save the GIF (animated or not).

Choose > Image > Mode > Color Table.  Double-click the FFFFFF swatch, change it to FBFBFB, click OK and OK, then save.

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Oct 24, 2017 1
Most Valuable Participant ,
Oct 24, 2017

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AE is useless for creating GIFs as is AME. You have to use Photoshop or any otehr tool that can contrrol the actual palette, not rely on an automated process.

Mylenium

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Oct 24, 2017 0
Adobe Community Professional ,
Oct 24, 2017

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For what it's worth, GIF export on Mac is back with the latest release.

Also, I'm 99% sure that the bin hex value FBFBFB is not available without loading a custom indexed color palette (in this case, an "exact" custom color table).  That or the export options would have to allow for exact colors.  I haven't played with the GIF options from AE in a long time as the feature was discontinued on Mac.  A good 20 years ago, you would load a custom color palette when queuing the render (having saved the color table as an ACT file from Photoshop) to avoid getting the Windows default color table or Mac default color table.  Sorry I'm not up to speed on the latest options.  Hopefully, someone will chime in.

When saving in Photoshop, the Indexed Color options allow you to choose "exact".

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Oct 24, 2017 1
Community Beginner ,
Oct 24, 2017

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I am working on Windows but I don't think that it changes anything.

I tried to search some options about palette and colors on AME but I didn't find anything.

The curious thing is that there are 2-3 colors in total. It is a sort of animated UI, with one color icons or symbols.

Using Photoshop is not the best solution because I created some complex transitions/animations and  are hard to recreate with Photoshop.

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Oct 24, 2017 0
Adobe Community Professional ,
Oct 24, 2017

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If you open the GIF in Photoshop, you should be able to click directly on the FFFFFF swatch in the Color Table dialog box, change it to FBFBFB, and then re-save the GIF (animated or not).

Choose > Image > Mode > Color Table.  Double-click the FFFFFF swatch, change it to FBFBFB, click OK and OK, then save.

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Oct 24, 2017 4
Community Beginner ,
Oct 24, 2017

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Thanks Man. It Works! Great.

Photoshop also reduce the size of the file!

Thanks again

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Oct 24, 2017 0
New Here ,
Apr 11, 2018

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Thanks, this helped me as well!! Just wanted to clarify for the next person - I couldn't edit the color table under mode> (index color)>color table without merging all layers. I edited the color table in the export > save for web (legacy) dialog box.

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Apr 11, 2018 3
Community Beginner ,
Sep 14, 2018

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why media encoder make white to #FBFBFB while export to gif. that is not good. are they going to fix it?

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Sep 14, 2018 1
Adobe Community Professional ,
Sep 17, 2018

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Hi Gary:

I don't know if they're even aware of the issue.

Another way to avoid the shift from an FFFFFF background while in AE to a FBFBFB background in your animated GIF is to render to Best Settings / Lossless in AE, open the resulting movie file in Photoshop and then use File > Export > Save for Web (Legacy). 

With tha approach, I've been able to maintain FFFFFF.

Photoshop's limited to 500 frames when exporting to animated GIF, so keep that in mind.

-Warren

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Sep 17, 2018 4
Adobe Community Professional ,
Sep 17, 2018

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Jessie:

Yes, that's defiantly worth pointing out.  Unless the image is sampled at 8-bit color or less (Index Color, 256 colors or less), there is no Color Table to work with.  And, PS doesn't allow files at 8-bit Color Mode to be layered.  (I've seen feature requests for layered 8-bit Color Mode, not sure we'll ever see it, though.)  So, if you have layers, you'll be prompted to Merge Visible Layers when converting to Index Color.  I try to always be working in a Duplicate Image so I have the layers PS and the Index Color document as well.

-Warren

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Sep 17, 2018 0
Community Beginner ,
Sep 18, 2018

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thanks for the answer Warren,  I was trying to exported from AE to Media Encoder. and to gif. that is where the problem from from. it's lest step than output to mov file and than take it to PS and than output to gif. I hope Adobe will fix the problem.

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Sep 18, 2018 0
New Here ,
Nov 13, 2018

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Thanks your solution, it's useful. 🙂

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Nov 13, 2018 0
Participant ,
Mar 21, 2019

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I wonder who's checking the quality of the coder's work over at Adobe- so many little flaws and bugs. Almost every workflow beyond the most basic becomes a nightmare of Support look-ups.

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Mar 21, 2019 0
Community Beginner ,
Nov 04, 2019

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Works great. I had a 328 frame GIF animation going on white. Web Legacy was the way to go. Thanks!

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Nov 04, 2019 0
New Here ,
Mar 04, 2020

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Hey this is not working.

Can you please explain me after exported by AME(Gif) what should i do ? Step by step

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Mar 04, 2020 0
Community Beginner ,
Aug 17, 2020

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This is the method that works. Ignore the other method of color tables. It's worthless for animation.

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Aug 17, 2020 0
Adobe Community Professional ,
Oct 25, 2017

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Could I trouble you to mark the open the animated GIF in Photoshop to adjust the color shift as the correct answer?   It’ll help the next person who runs into this issue find the answer more quickly.   Thanks.

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Oct 25, 2017 0
Adobe Community Professional ,
Oct 25, 2017

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Thanks again!

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Oct 25, 2017 0
New Here ,
Mar 04, 2020

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Hello Warren, I hope you will solve this again.
Using After Effets in Mac, exported my gif with Adobe Media Encoder but when i add white background #ffffff in AE, after exported that Gif am getting #fbfbfb i.e, light gray. So please help me out from this. 

 

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Mar 04, 2020 0
New Here ,
Mar 05, 2020

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Hello Warren, I hope you will solve this again.
Using After Effets in Mac, exported my gif with Adobe Media Encoder but when i add white background #ffffff in AE, after exported that Gif am getting #fbfbfb i.e, light gray. So please help me out from this. 

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Mar 05, 2020 0
Community Beginner ,
Nov 14, 2018

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did AE fix this problem yet?

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Nov 14, 2018 0
Adobe Community Professional ,
Nov 14, 2018

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Unfortunately, no, CC2019 does not resolve the with 100% while backgrounds (255, 255, 255 or #FFFFFF) shifting to off-white (251, 251, 251 or #FBFBFB) when exporting from After Effects to Adobe Media Encoder to an Animated GIF file.

I've embedded a GIF that demonstrates the ongoing issue:

ONE TWO THREE square.gif

I've had good results from GifGun which, of course, would not be necessary if AME worked as expected: GifGun - aescripts + aeplugins - aescripts.com

Of course, going to Photoshop still works.

ONE-TWO-THREE-square_PS.gif

There are a four items under "Animated GIF" on the Adobe User-Voice for AME, but none address this issue.  Not only does the shift in white need to be addressed, but it would be amazing to have the same settings that Photoshop has for exporting to a GIF file.  Once you get used to that, it's kind of hard to come back to AME.

-Warren

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Nov 14, 2018 2
Adobe Community Professional ,
Mar 21, 2019

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When you ask about the Color Table dialog...

Do you mean the Color Table dialog box that appears from Image > Mode > Color Table...?   (The document must be Indexed Color to access this.)

Screen Shot 2019-03-21 at 7.40.33 AM.png

Screen Shot 2019-03-21 at 7.44.18 AM.png

Or do you mean the Color Table that appears to the lower right of the Save for Web (Legacy) dialog box that appears from File > Export > Save for Web (Legacy)...?

Screen Shot 2019-03-21 at 7.41.13 AM.png

-Warren

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Mar 21, 2019 1
Participant ,
Mar 21, 2019

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I made my gif by using the Video Timeline in Photoshop CC 2019 and then exported it as an mp4 (only available option- NO GIF EXPORT!)

I ten took my mp4 through Adobe Media Encoder to get it saved as a gif.

Checking that gif back in Photoshop showed that the white background had changed to #fbfbfb (transparent gif background was not an option).

As the gif is not in indexed colour the colour table trick to correct this is not available to me (greyed out).

Change to Index colour flattens the gif layers.

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Mar 21, 2019 0
Adobe Community Professional ,
Mar 21, 2019

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CC2019 exports Animated GIF via Save for Web (just like 2018 back to CS6 all the way down PS5 or so.

Not sure why it’s missing for you.

I usually create mine in After Effects, export to Apple ProRes 422 (LT), import that into PS and then use Save for Web (Legacy) - all in CC2019

For what it’s worth, GIF files have to be index color.

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Mar 21, 2019 0
Participant ,
Mar 22, 2019

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This is a great thread but the answer marked correct is NOT the correct answer.

I found a lot of Google results from old versions of PS or Photoshop Elements saying the same but, if this option isn't available in this context (ei- except via the LEGACY gif export dialogue) then Warren's answer cannot be said to be correct.

Appreciate all the useful advice of course.

I'd mark Warrens answer of 17-Sep-2018 23:34 or Jessleehunter's answer of 11-Apr-2018 12:21 correct.

...and can Adobe please fix their ME code!! 

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Mar 22, 2019 0
Adobe Community Professional ,
May 16, 2019

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The "correct" answer was how to fix the off-white in the resulting GIF, not how to avoid it in the first place.

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May 16, 2019 1
Adobe Community Professional ,
May 16, 2019

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designu46483552:

If you're referring to remapping a color in an 8-bit Color Table in Photoshop, yes, that is available in every version of Photoshop (back to version 2.5 and I think even version 1).

If you're referring to remapping the color in an 8-bit Color Table in Media Encoder, no, that is not available (but certainly should be).

As far as Photoshop Elements goes, I couldn't say.  I have never used it.

-Warren

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May 16, 2019 0