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your video card does not support the selected configuration please reduce the layer size

Community Beginner ,
Apr 08, 2019

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i am going crazy here i have all settings on the videocard drivers update but same error my video card is the NVIDIA GeForce GTX 1060 6GB

i use the 15.1 version@

anyone can help me on this ? thx

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your video card does not support the selected configuration please reduce the layer size

Community Beginner ,
Apr 08, 2019

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i am going crazy here i have all settings on the videocard drivers update but same error my video card is the NVIDIA GeForce GTX 1060 6GB

i use the 15.1 version@

anyone can help me on this ? thx

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Apr 08, 2019 0
Guide ,
Apr 08, 2019

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Can you provide more detailed information about your project, comp and asset sizes in particular?

*Martin

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Apr 08, 2019 0
Community Beginner ,
Apr 08, 2019

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hi i dont have render the project yet i only open the file and then its giving me the error i only have the problem on the 3 d projects

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Apr 08, 2019 0
Adobe Community Professional ,
Apr 08, 2019

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Try changing the rendering engine. Select the composition in the Project panel, right click Composition Settings... / 3D Renderer tab.

Select CINEMA 4D in Renderer option.

Captura de pantalla 2019-04-08 a la(s) 09.19.58.png

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Apr 08, 2019 0
Community Beginner ,
Apr 08, 2019

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same error message after select cinema 4D

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Apr 08, 2019 1
Adobe Employee ,
Apr 18, 2019

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Hi,

Sorry for your issue!

Can you show us a screenshot of the error message?

Is this happening while working on specific projects or all your projects?

Let us know.

Rameez

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Apr 18, 2019 0
Community Beginner ,
Apr 18, 2019

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Naamloos (1).png

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Apr 18, 2019 0
Community Beginner ,
May 02, 2019

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all 3 d files same error

Naamloos.png

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May 02, 2019 0
New Here ,
May 27, 2019

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I am having the exact same issue, were you able to find a solution?

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May 27, 2019 0
Explorer ,
Aug 19, 2020

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Has this issue been solved yet? I, too, am getting it when working in AE CS2020 with DUAL RTX Quadro 5000 (SLI mode). Surely Adobe can make use of the GPU power, right?

------------------
System Information
------------------
      Time of this report: 8/19/2020, 14:06:50
             Machine name: A01906-DRS2
               Machine Id: {1BBEDD4A-B667-45C2-B258-1E258B8A3E73}
         Operating System: Windows 10 Pro 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
                 Language: English (Regional Setting: English)
      System Manufacturer: Supermicro
             System Model: SYS-7049A-T
                     BIOS: BIOS Date: 11/13/19 11:04:33 Ver: 05.0000E (type: BIOS)
                Processor: Intel(R) Xeon(R) Gold 6128 CPU @ 3.40GHz (24 CPUs), ~3.4GHz
                   Memory: 65536MB RAM
      Available OS Memory: 65186MB RAM
                Page File: 51623MB used, 23290MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 120 
 Card name: NVIDIA Quadro RTX 5000
        Manufacturer: NVIDIA
           Chip type: Quadro RTX 5000
            DAC type: Integrated RAMDAC
         Device Type: Full Device
          Device Key: Enum\PCI\VEN_10DE&DEV_1EB0&SUBSYS_129F10DE&REV_A1
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 48655 MB
    Dedicated Memory: 16062 MB
       Shared Memory: 32593 MB
        Current Mode: 3840 x 2160 (32 bit) (60Hz)
         HDR Support: Not Supported
    Display Topology: Extend
 Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
     Color Primaries: Red(0.680664,0.318359), Green(0.208008,0.723633), Blue(0.150391,0.051758), White Point(0.313477,0.329102)
   Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
        Monitor Name: Generic PnP Monitor
       Monitor Model: DELL UP2720Q
          Monitor Id: DELA140
         Native Mode: 3840 x 2160(p) (59.997Hz)
         Output Type: Displayport External
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
      Advanced Color: Not Supported

 

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Aug 19, 2020 0
New Here ,
Oct 13, 2020

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any solution on this ?.......plzzz i travel this problem right now

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Oct 13, 2020 0