I keep getting an error message aboutAdobe Air when I open an application (Traffic) that requires Adobe Air. The error message is: “Adobe AIR.framework” is damaged and can’t be opened.
This has begun since I updated to macOSX Catalina.
Why is this, and will an update be released to fix this?
I think a reply from another user having similar issues may help us here.
Can you use the following commands in the terminal and post the output?
cd /Library/Frameworks ls -al
What we are looking for are symbolic links, this means the files we are trying to clear the quarrantine for are somewhere else. That second line should tell us where they are...
Thank you very much
Thank you very much!
Thank you! If I could hug you I would. 2 days of troubleshooting and your fix worked!! I was beyond frustrated - Thanks again!!
Grazie mille, mi hai salvato!
Hi Jamesey2001, Thanks so much for your support... you just saved me big time. I do appreciate
I just got a new Macbookpro 16" and I have the same problem with Air. I send you a printscreen from my terminal. Could you help me? I saw that something happens in my terminal but I still have the same problem and I can not start the application. Thank you for your help.
I just post a message but I think something went wrong. Anyway, I have the same problem and my app does not work. I send you a copy from my terminal. Could you please check wat is wrong?
It worked! Thank you so much!
It worked! Thank you so much!
I followed your information exactly, and it works like a charm. Thank you. I appreciate your help and support.
I am just an average Joe with little experience and knowledge with how Apple computers work, but if I can do it; anyone can do it.
This worked! I have tried different codes and was finally able to get through with this one. Thanks a bunch!
James! You're the best!!! LIFESAVER!
Thanks a Million. It worked for me too.
YEAAAAH this worked was able to download my pass app THANK YOU!
Thank you Jamesey2001 - Your terminal lines worked a treat. Cheers
THANK YOU! 🙂
Thank you so much Jamesey2001 - it worked!
Thanks this fixed my shearwater dive computer app not working due to needing Adobe Air to open, as soon as I put in the command, machine pw, then second command was able to open the app and run the helper installer to load the plugins needed for the app to open and voila! you are awesome.
Thank you so much for these un-quarantine instructions Jamesey2001! Helped me to get JuiceboxBuilder-Pro up and running again, along with updating Adobe Air to the newest available version
Amazing that worked. I'm no where near a programer or coder but I followed the how to access my Mac terminal
simple copied the code and it work. Thank you super star. I've so many programs I could not use becuase of the Adobe damaged error. Very appreciaive of you right now .. :))
Thank you so much, it worked perfectly 🙂
Hi Jamesey2001, I am having this same issue, and the above did not resolve it.
Here is the Terminal output when I run the commands you provided:
Me@admins-mbp ~ % cd /Library/Frameworks Me@admins-mbp Frameworks % sudo xattr -r -d com.apple.quarantine ./Adobe\ AIR.framework Password: Me@admins-mbp Frameworks % ls -l@ ./Adobe\ AIR.framework/ total 0 lrwxr-xr-x@ 1 root wheel 26 Apr 17 2019 Adobe AIR -> Versions/Current/Adobe AIR com.apple.FinderInfo 32 com.apple.quarantine 58 lrwxr-xr-x@ 1 root wheel 26 Apr 17 2019 Resources -> Versions/Current/Resources com.apple.FinderInfo 32 com.apple.quarantine 58 drwxr-xr-x 4 root wheel 128 Apr 17 2019 Versions Me@admins-mbp Frameworks %
When I try to run the Adobe Air runtime I get the following:
/Library/Frameworks/Adobe\ AIR.framework/Versions/1.0/Adobe\ AIR ; exit; Me@admins-mbp ~ % /Library/Frameworks/Adobe\ AIR.framework/Versions/1.0/Adobe\ AIR ; exit; zsh: exec format error: /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR [Process completed]