• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

AdobeAIR / Samsung Galaxy TAB3 / Error -24

Guest
Nov 29, 2013 Nov 29, 2013

Copy link to clipboard

Copied

It is not possible to install AdobeAIR, I get the message error : <Erreur, code d'erreur inconnu lors de l'installation de l'application "-24">.
The Version I got the last week didn't work also.
It seams that I am not the only French guy who has the same probleme ( on forums and comment on Google PlayStore).

Each test didn't work, each time I did à OS HARD initialisation ( all the data was lost)
* I updated all the software and tried to install AIR
* I didn't update any software and tried to install AIR from AppStore only. Samsung acout wans't activated and Google tied to install only AIR
* I installaed the AIR BETA 4

Test Configuration

My Hardware and Environment details:
Adobe version : 3.9.0.121 27 Nov
Android : 4.2.2
Equipement : Samsung Galaxy TAB3 GT-P5210
Kernel : 3.4.34

TOPICS
Installation

Views

14.7K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Dec 01, 2013 Dec 01, 2013

Copy link to clipboard

Copied

CCClean or un-installation all the the other software doesn't help the installation of AdobeAIR.

Please tell me what to do to get AIR working ???

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 01, 2013 Dec 01, 2013

Copy link to clipboard

Copied

I'm having the same issue just got mine two days ago and it won't install it neither.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Dec 02, 2013 Dec 02, 2013

Copy link to clipboard

Copied

Galaxy tab 3 is Intel based. Its causing a number of folks good amounts of grief : http://forums.adobe.com/message/5799085

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 03, 2014 Sep 03, 2014

Copy link to clipboard

Copied

Hello Everyone,

If you're facing Error 24 while installing Adobe AIR, please read further. Samsung has recently pushed an update of OS to 4.4.2. Please upgrade to that and follow the steps below.

  •    Goto Settings > Application Manager > Google Play Store
  •    Clear Cache and Clear Data
  •    Launch Google Play and try downloading Adobe AIR now.

-Thanks

Pahup

Adobe AIR Team

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 12, 2014 Sep 12, 2014

Copy link to clipboard

Copied

LATEST

I also still have the same problem. I did everything that I could find on the web. Clear cache and cleare data of google play but without succes.

Please help!!!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines