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AIR 21.0 UNKNOWN Publisher During Installation (Mac Only)

New Here ,
Mar 25, 2016 Mar 25, 2016

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I have a certificate that I got from DigiCert that I'm signing my .air files with through Flash Builder. When I run the .air file on Windows to install the app, the Publisher is displayed properly as my company's name. However, on Mac, the Publisher shows up as UNKNOWN.


I have a Mac that still has AIR 17 installed and if I compile an application using the AIR 20.0 sdk, I get UNKNOWN publisher, but if I compile using AIR 16.0 sdk, the Publisher shows up properly on that AIR 17 machine. All the other Macs in the office have AIR 21 installed and both versions of the app, compiled with AIR 16 and AIR 20 sdks, show the UNKNOWN publisher when installing on them.

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Community Beginner ,
Apr 05, 2016 Apr 05, 2016

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I have the same problem. Our certificates come from Symantec. They work without problems up to AIR runtime 20.0 on Mac OSX.

When installing AIR runtime 21.0 all applications show an error message when installing: Publisher UNKNOWN.

This applies to several versions of MacOS including the latest.

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New Here ,
Apr 07, 2016 Apr 07, 2016

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I faced the same issue. I've posted it in this thread: Re: air 20.0.0.233 ios invalid signature error

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Adobe Employee ,
Apr 12, 2016 Apr 12, 2016

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Hi,

This issue is fixed in today's release of AIR, 21.0.0.198, available for download at https://get.adobe.com/air/.

--

Maria

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New Here ,
Apr 12, 2016 Apr 12, 2016

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Just tested this with AIR 21.0.0.198 on OSX, can confirm it's fixed!

Thanks!!!

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Community Beginner ,
Apr 12, 2016 Apr 12, 2016

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Thanks for the fix. Now our customers are again able to install our products without calling the customer service. It's a relief.

David

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