Bug signal 11 (SIGSEGV), code 1 (SEGV_MAPERR) and Conflict trampoline

[LPRA]

Hello

I have a bug every time I upload a new app with Adobe air 25.0.0.126 that I need to fix. This is:

signal 11 (SIGSEGV), code 1 (SEGV_MAPERR)

art_quick_imt_conflict_trampoline

backtrace:

  native: pc 00000000000eae18 /system/lib/libart.so (art_quick_imt_conflict_trampoline+7)

  native: pc 0000000001fe8861 /system/framework/arm/boot.oat

I use animate and I need to find what cause this bug asap. Can anybody tell me how to solve that bug?

[Anki_AG_]

Hi,

Could you please share a sample application probably a swf and xml file which reproduces this issue.

Thanks,

Ankit | Adobe AIR Engineering

[LPRA]

I sent you a private message with 2 screenshot, one .swf and one xml.

Get back to me asap please

Thank you

[Anki_AG_]

Hi,

Could you please send us a dropbox link for the same. The link you shared is not opening in our network.

Thanks,

Ankit

Adobe AIR Engineering

[LPRA]

Sent via private message

[surbhis32650692]

Hi,

We have tried reproducing the issue at our end but its not reproducible. Please try with our latest BETA.

App is showing black screen but no crash is observed.

Regards,

Adobe AIR Engineering

[LPRA]

Hello

I already did with AIR 26.0.0.112 and I saw the same crash over and over

I can show you several screenshot of apps where the crash increase when I use both version AIR 25 and AIR 26 if you want.

[surbhis32650692]

Hi,

Please share more information with us like the device you are using and the OS version and any other useful information to repro the issue at our end.

Regards,

Adobe AIR Engineering

[LPRA]

I don't see the error in my devices. I see those error in google play. Here are more details:

Example App #1
OS

Android 6.0    431Times    100.0%
Device
There is a huge list of devices

A76plus (A76Plus)

	42	9.7%
MS40s (MS40S)	33	7.7%
Xolo era 2 (era_2)	31	7.2%
JS2	23	5.3%
AX820 (Bmobile_AX820)	21	4.9%
SUNNY (v2508)	17	3.9%
A71 (A71)	16	3.7%
Fly Stratus (Stratus_6)	15	3.5%
sp7731c_fs280_32v4	13	3.0%
c177_gal_241	13	3.0%
Aqua_Lions_4G (INTEX_AQUA_LIONS_4G)	12	2.8%
JERRY (v2806)	11	2.6%
tg65_k28	11	2.6%
L-EMENT505	10	2.3%
Q705EA	8	1.9%
i6 Metal One (i6_Metal_ONE_new)	7	1.6%
c177_ymt_216	7	1.6%
AX920 (Bmobile_AX920)	7	1.6%
Admire_Thrill	7	1.6%
AM508	7	1.6%
Others	120	27.8%

Example App #2
OS
Android 6.0     139 Times   100.0%

Devices

Canvas Juice (A77)

	34	24.5%
Aqua_Lions_4G (INTEX_AQUA_LIONS_4G)	16	11.5%
Xolo era 2 (era_2)	15	10.8%
A76plus (A76Plus)	11	7.9%
i5.5 (i5_5)	7	5.0%
X32 (X32)	7	5.0%
INTEX AQUA AMAZE+ (INTEX_AQUA_AMAZE_PLUS)	5	3.6%
sp9832a_3h10_volte	4	2.9%
Galaxy J7(2016) (j7xelte)	4	2.9%
itel it1513 (itel_it1513)	4	2.9%
JERRY (v2806)	3	2.2%
X32 (X32_new)	3	2.2%
X11 (X11)	3	2.2%
Admire_Thrill	3	2.2%
eraX	2	1.4%
SYMPHONY V75 (V75)	2	1.4%
Stellar Mi-438 (Spice)	2	1.4%
Q705EA	2	1.4%
Q351	2	1.4%
Me_1	2	1.4%
Others	8	5.8%

Example App 3​

OS
Android 6.0     787    100.0%

Devices

A76plus (A76Plus)

	79	10.0%
tg61_S4015A_Swipe	54	6.9%
Xolo era 2 (era_2)	53	6.7%
X32 (X32)	51	6.5%
Aqua_Lions_4G (INTEX_AQUA_LIONS_4G)	45	5.7%
Fly Stratus (Stratus_6)	28	3.6%
L-EMENT_403	28	3.6%
Era 4G (era_4G)	27	3.4%
JERRY (v2806)	26	3.3%
sp7731c_1h10	24	3.0%
c177_gal_241	19	2.4%
c178_hwf_261	18	2.3%
SUNNY (v2508)	16	2.0%
iris870 (iris870)	16	2.0%
L-EMENT505	16	2.0%
JS2	16	2.0%
sp9832a_3h10_volte	15	1.9%
SUNNY (V2508AN01D)	14	1.8%
i5.5 (i5_5)	13	1.7%
MS40s (MS40S)	13	1.7%
Others	216	27.4%

It look like it affect Android 6.0 with many many devices.

I can't reproduce the error in my devices but I see a lot of reports about them via google play.

If you want more details with screenshots, I can send you via private message.

Waiting for your answer

[Anki_AG_]

Hi,

We have tried to reproduce the issue at our end on all the devices of Android 6.0 but unfortunately no success. To successfully investigate the issue we need a sample project which reproduces this issue.

Thanks,

Ankit | Adobe AIR Engineering

[LPRA]

I sent you a private message with a complete game to test on your side.

Keep me updated.

[Anki_AG_]

Thanks. We will investigate and let you know.

-Ankit

Adobe AIR Engineering

[Anki_AG_]

Hi,

We have investigated the project shared by you on popular Android 6 devices available with us that includes Nexus devices, Samsung devices and HTC. Issue is still not reproducible.

Thanks,

Ankit  | Adobe AIR Engineering

[LPRA]

Hello Ankit

Well if you don't use the devices in the list you will not not see the problem I guess.

[alexXey]

Had this problem as well. You should try downgrading to AIR 23.

We had this issue mainly with LG devices like "LG G Pad F 8.0"

Hope it helps

[LPRA]

AlexXev this is not a solution as we will need to update for recent adobe air in the futur. We can't stay at 23 forever. What are we going to do when google play will ask us to upgrade for a new openssl version? We need to solve this issue.

[MilkmanGames]

I have a strong suspicion this is related to the recently added multidex support.  Would it be possible to add a flag for AIR to optionally disable multidex?

[Anki_AG_]

Hi,

This cant be related to Multidex as this feature introduced in AIR 25 and users are reporting this issue in AIR 24 as well.

Thanks,

Ankit

[rewb0rn]

Hello,

we just set our app live with Air 25 and we are seeing the error stacking up. Unfortunately there is no way to roll back now because we upgraded to the latest Android SDK 23 and can't undo that. Have you been able to identify and fix the problem?

We are not using Milkman Ads ANE but some other ANEs, some of them produced by Milkman.

Thanks in advance

[rewb0rn]

Hello,

the problem persists in Air 27 Beta. Is there anything we can do to help identifying the issue? Building a sample project will not be possible because we are unable to reproduce the problem locally. However I would be happy to send stats or give device information.

Kind regards,

Ruben

[fredericb99676169]

We noticed the same issue here as soon as we moved to  Air 24 and above Google Play reported many crashes on Android 6 only. Unfortunately we had to roll back to Air 22. We tested each of the native extension we use and found that milkman admob native extension is responsible. We must find out a way to fix that bug otherwise Google Play penalizes apps with too many crashes.

[pabiQC]

I got the same problem and i need to find a solution. Anybody found a way to fix this ? It hurt my rating on android.

[arshak_k]

Hi.
I also have the same problem but I am using Cocos2dx.
All the crashes are on Android 6.x (as mentioned above).

The most affected device is Bmobile AX680 (about 45% of the crashes are on this device).

Here is what I found:
https://forums.coronalabs.com/topic/71862-signal-11-sigsegv-code-1-segv-maperr-art-quick-imt-conflic...

Seems something is related with Vungle sdk initialization.

On my side Fabric logs show that Vungle initialization is started but not finished before the crash.

Also in the above link they said some fix is already done in the latest Vungle.

I hadn't update the Vungle yet so I am not sure it helps.

I hope it will help.